Marilyn (Mickey) Ermeling
Moscow Mills,MO
Summary
Motivated sales professional offering progressive sales and marketing experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.
Overview
28
28
years of professional experience
Work History
Furniture Sales Representative
Decor Interiors & Jewelry
Chesterfield, MO
08.2021 - Current
- Worked as interior designer to create customized furniture packages for residential projects, maximizing project profitability without compromising quality or style.
- Provided comprehensive after-sales support, addressing any issues promptly and professionally to maintain customer satisfaction.
- Delivered exceptional product knowledge, ensuring customers were well-informed about furniture specifications and features.
- Collaborated with store management to optimize showroom layout, enhancing visual appeal and improving traffic flow.
Sales Associate
Carol House Furniture
Maryland Heights, Missouri
01.2021 - 07.2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
- Completed orders and organized product deliveries to meet customer timetables.
- Provided positive first impressions to welcome existing, new and potential customers.
Sales Representative
Lindt & Sprungli USA
Kansas City, Missouri
04.2000 - 01.2020
- Created strategies to develop and expand sales of products to existing stores which resulted in Dierberg's Market sales to be the highest sales per store in all grocery chains across the United States.
- Exceeded goals for existing and new accounts in single sales cycle resulting in achieving the highest DSD sales in the US.
- Forged and maintained strong relationships with existing management teams between 7 different store chains in the area.
- Analyzed the surrounding markets for potential growth, tracked sales, data reports and managing inventory.
- Created and built product placement for visual merchandising, maintaining attractive and inviting appearance.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Expanded customer base and boosted profit within product lines while introducing new product lines and secured optional marketing locations.
- Retained excellent client satisfaction ratings through outstanding service and communication.
Business Owner/Operator
Famous Amos Cookies
O'Fallon, Missouri
06.1996 - 02.2000
- Led strategic initiatives, including screening, optimizing hiring, training, performance, and generating policy to maintain compliance with group goals.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over all inquiries.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created, studied and monitored promotional approaches to increase sales and profit levels by optimizing pricing of goods and services and capitalizing on emerging opportunities.
Education
High School Diploma -
Hazelwood Central High School
Hazelwood, Missouri05.1981
Skills
- Sales trends
- Stocking and Replenishing
- Merchandising Knowledge
- Exceptional Customer Service
- Excellent people skills
Timeline
Furniture Sales Representative
Decor Interiors & Jewelry
08.2021 - Current
Sales Associate
Carol House Furniture
01.2021 - 07.2021
Sales Representative
Lindt & Sprungli USA
04.2000 - 01.2020
Business Owner/Operator
Famous Amos Cookies
06.1996 - 02.2000
High School Diploma -
Hazelwood Central High School