Mario Alvarez Espinoza
Zapopan
Summary
Proactive and goal-oriented, with problem-solving skills and customer service experience for different telecommunications companies. I have positive attitude and commitment to continuous learning and growth, ready to help team achieve company goals. I like taking ownership on adverse situations when it comes of clients.
Overview
2
2
years of professional experience
Work History
Telepeformance Nova
Agent, Technical Support
08.2023 - 03.2024
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
Tech support in a prepaid phone company, line activations, monthly payments.
Teleperformance Alpha
Agent and Seller
02.2022 - 01.2023
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
This job is about providing customer care for different home services and selling electronic devices for U.S citizens.
Education
Bachelor - Modern Languages
UABCS
Baja California Sur08-2022
High School Diploma -
Cobach Plantel 11
Baja California Sur08-2017
Skills
- Creative and artistic
- Straightforward
- Friendly, positive attitude
- Ownership
- Collaborative
PERSONAL INFO
Date of birth: 06/19/1999
Nationality: Mexican
Age: 25
Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Timeline
Telepeformance Nova
Agent, Technical Support
08.2023 - 03.2024
Teleperformance Alpha
Agent and Seller
02.2022 - 01.2023
Bachelor - Modern Languages
UABCS
High School Diploma -
Cobach Plantel 11
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