Mario Cárdenas
Communications
Saltillo
Summary
Customer service with 9+ years of experience always ensuring that the message gets delivered in the best way possible
Overview
13
13
years of professional experience
2
2
Languages
Work History
Coach
Aventus
Remote
10.2022 - Current
In charge of providing feedback and ways to improve the agents skills to ensure customer satisfaction
AMORE WEDDING & EVENT PLANNERS
06.2017 - Current
- Different roles in the company such as host, waiter, bus boy, customer service
Supervisor-Manager
TXM - OMNIFONIA ORIENTADA
08.2013 - 09.2019
Retail/ Sales
INNOVA SPORT
03.2011 - 07.2013
- Management of retail floor area, Customer Service, Sales Promotion, Inventory Management
Education
B. D in Communications -
Universidad Interamericana para el desarrollo (UNID)
Skills
Attention to detail
Bilingual Customer Support
Interpersonal Skills
Problem Solving
Microsoft Office Knowledge
Organizational Skills
Fluency In English as a second Language
Timeline
Coach
Aventus
10.2022 - Current
AMORE WEDDING & EVENT PLANNERS
06.2017 - Current
Supervisor-Manager
TXM - OMNIFONIA ORIENTADA
08.2013 - 09.2019
Retail/ Sales
INNOVA SPORT
03.2011 - 07.2013
B. D in Communications -
Universidad Interamericana para el desarrollo (UNID)