Mario Ocampo Becerril
Anaheim CA,United States
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
9
9
years of professional experience
Work History
General Manager
Jersey Mike's Subs
06.2020 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
Live Sound Engineer
M.O. Sounds
10.2016 - Current
- Checked all technical equipment to make sure it was functioning properly and performed troubleshooting to alleviate issues.
- Operated sound consoles and managed audio content through effective mixing and editing.
- Set up and broke down sound board, speakers, microphones and ear buds at each event.
- Separated instruments, vocals and peripheral sounds and mixed during post-production stage.
Education
Associate of Applied Science - Criminal Justice
Fullerton College
321 E. Chapman Ave. Fullerton, CA 9283207.2023
High School Diploma -
Anaheim High School
811 W Lincoln Ave, Anaheim, CA 9280505.2018
Skills
- Standardized Recipes
- Managing Reservations and Large Parties
- Billing and Payment Processing
- Counting Money
- Kitchen Oversight
- Training and Development
Languages
Spanish
Upper intermediate (B2)
Timeline
General Manager
Jersey Mike's Subs
06.2020 - Current
Live Sound Engineer
M.O. Sounds
10.2016 - Current
Associate of Applied Science - Criminal Justice
Fullerton College
High School Diploma -
Anaheim High School