Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
9
9
years of professional experience
Work History
General Manager
Jersey Mike's Subs
1911 W Malvern Ave. Fullerton CA 92833
06.2020 - Current
Carefully interviewed, selected, trained, and supervised staff.
Set clear expectations and created positive working environment for employees.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Live Sound Engineer
M.O. Sounds
California
10.2016 - Current
Checked all technical equipment to make sure it was functioning properly and performed troubleshooting to alleviate issues.
Operated sound consoles and managed audio content through effective mixing and editing.
Set up and broke down sound board, speakers, microphones and ear buds at each event.
Separated instruments, vocals and peripheral sounds and mixed during post-production stage.