Mario Pérez Contreras

Acted with strong work ethic, professionalism, and ability to work under pressure.

Applied strong decision-making and problem-solving skills.

Used effective planning skills to achieve company growth rates.

Worked with strategic vision and a hands-on approach.

Coordinated projects that helped the company develop and train new leaders for supervisor or trainer roles.

Took on managerial responsibilities, gaining experience in making crucial decisions and handling complex situations.

Coordinated work programs and supervised agents and supervisors.

Implemented resources to provide each client with a world-class personalized service, supported by courteous teams to increase sales and customer satisfaction.

Scheduled daily tasks based on urgency and importance.

Oversaw work teams and daily activities.

Introduced a new labor integration program that reduced training time for new employees from 4 weeks to 2.

Contributed with intuition, innovation, multitasking skills, and excellent time management.

Demonstrated strong managerial traits and the ability to serve as an effective leader.