Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mario Alberto Duran Garcia

Mario Alberto Duran Garcia

Atizapan De Zaragoza

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

Ejecutivo Banca Telefónica Bilingüe

Santander Global Facilities, S.A de C.V
9 2023 - Current
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Spearheaded company rebranding initiative, resulting in significantly improved market presence and customer engagement.
  • Achieved industry-leading customer satisfaction scores by revamping customer feedback and resolution process.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Auxiliar administrativo de almacén

GAMESA CEDIS Atizapán
4 2023 - 9 2023
  • Supported cost reduction initiatives by identifying areas of waste within the warehouse, leading to improved operational efficiency.
  • Managed vendor relationships, negotiating favorable terms that contributed to overall supply chain efficiency.
  • Assisted in increasing on-time delivery rates with proactive communication between warehouse team and transportation providers.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.

Auxiliar de logística de Almacen

Walmart México
02.2021 - 02.2023
  • Maintained a safe work environment by enforcing strict adherence to safety regulations and protocols.
  • Oversaw daily inventory counts to maintain data accuracy.
  • Documented received materials into ERP systems.
  • Generated, distributed and filed copies of all billing paperwork.
  • Supported continuous improvement initiatives within the logistics department through active participation in process reviews and implementation of best practices.
  • Ensured accurate documentation, maintaining detailed records of shipments, invoices, and receipts for compliance purposes.

Education

Licenciatura en Negocios Internacionales - Logística, Finanzas, Recursos Humanos, Administración

Universidad Del Valle de México Lomas Verdes
02.2019 - 12.2023

Skills

Customer Relations

Team Leadership

Administrative Skills

Problem Resolution

Shipment coordinating

Resolving Problems

Import/export requirements knowledge

Financial statement analysis

Data Analysis

SAP HANA Development

Timeline

Auxiliar de logística de Almacen

Walmart México
02.2021 - 02.2023

Licenciatura en Negocios Internacionales - Logística, Finanzas, Recursos Humanos, Administración

Universidad Del Valle de México Lomas Verdes
02.2019 - 12.2023

Ejecutivo Banca Telefónica Bilingüe

Santander Global Facilities, S.A de C.V
9 2023 - Current

Auxiliar administrativo de almacén

GAMESA CEDIS Atizapán
4 2023 - 9 2023
Mario Alberto Duran Garcia