Mario Alberto Duran Garcia
Atizapan De Zaragoza
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Ejecutivo Banca Telefónica Bilingüe
Santander Global Facilities, S.A de C.V
Tlanepantla de baz, MEX
9 2023 - Current
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Spearheaded company rebranding initiative, resulting in significantly improved market presence and customer engagement.
- Achieved industry-leading customer satisfaction scores by revamping customer feedback and resolution process.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Auxiliar administrativo de almacén
GAMESA CEDIS Atizapán
México Nuevo, CMX
4 2023 - 9 2023
- Supported cost reduction initiatives by identifying areas of waste within the warehouse, leading to improved operational efficiency.
- Managed vendor relationships, negotiating favorable terms that contributed to overall supply chain efficiency.
- Assisted in increasing on-time delivery rates with proactive communication between warehouse team and transportation providers.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Auxiliar de logística de Almacen
Walmart México
Adolfo López Mateos, Atizapan de Zaragoza
02.2021 - 02.2023
- Maintained a safe work environment by enforcing strict adherence to safety regulations and protocols.
- Oversaw daily inventory counts to maintain data accuracy.
- Documented received materials into ERP systems.
- Generated, distributed and filed copies of all billing paperwork.
- Supported continuous improvement initiatives within the logistics department through active participation in process reviews and implementation of best practices.
- Ensured accurate documentation, maintaining detailed records of shipments, invoices, and receipts for compliance purposes.
Education
Licenciatura en Negocios Internacionales - Logística, Finanzas, Recursos Humanos, Administración
Universidad Del Valle de México Lomas Verdes
02.2019 - 12.2023
Skills
Customer Relations
Team Leadership
Administrative Skills
Problem Resolution
Shipment coordinating
Resolving Problems
Import/export requirements knowledge
Financial statement analysis
Data Analysis
SAP HANA Development
Timeline
Auxiliar de logística de Almacen
Walmart México
02.2021 - 02.2023
Licenciatura en Negocios Internacionales - Logística, Finanzas, Recursos Humanos, Administración
Universidad Del Valle de México Lomas Verdes
02.2019 - 12.2023
Ejecutivo Banca Telefónica Bilingüe
Santander Global Facilities, S.A de C.V
9 2023 - Current
Auxiliar administrativo de almacén
GAMESA CEDIS Atizapán
4 2023 - 9 2023