MARIO FERNANDO DE LA TORRE PLATAS
Buisness Administration
Atizapán de Zaragoza,MEX
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
7
7
years of professional experience
Work History
Regional Cordinator CDMX
IOS Offices México
10.2023 - 06.2024
- Established a positive work environment that encouraged teamwork and facilitated open communication among team members.
- Analyzed market data to identify new opportunities for growth and expansion within the region.
- Improved customer satisfaction levels by addressing issues promptly and implementing proactive solutions within the region.
- National Sales
- Regional Zona up to 80% of the occupation
Center Manager Torre Mapfre Reforma
IOS Offices México
02.2018 - 10.2023
- Gerente operacional y de ventas a nivel nacional
- Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
- Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Have the center up to 100% of the occupation and sales
- Managed work and performance of more 8 employees.
Bartender and Submanager
Patron Tacos & Cantina
01.2017 - 12.2017
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
Education
Bachelor of Business Administration - Business Economics
Universidad Anáhuac
Mexico City, MexicoDiploma - International Business Management
Arbutus College College
Vancouver, Canada 4 2017 - 11 2017
Skills
Customer Service
Accomplishments
- "IOS STAR 2022"
- Top 12 best sellers nationwide
- Top youngest seller 2022
- Leader in project execution and planning
- Youngest Bar tender 2017
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Exceeded monthly quota 12 times.
Certificationsskills
Design Thinking (2021), "Serve it and ride" for customer service in Canada. (2018), Office parcel management, Ease of development in strategic planning and growth of objectives, Assertive Communication
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Software
Microsoft 365
CANVAS
CRM
Timeline
Regional Cordinator CDMX
IOS Offices México
10.2023 - 06.2024
Center Manager Torre Mapfre Reforma
IOS Offices México
02.2018 - 10.2023
Bartender and Submanager
Patron Tacos & Cantina
01.2017 - 12.2017
Bachelor of Business Administration - Business Economics
Universidad Anáhuac
Diploma - International Business Management
Arbutus College College
4 2017 - 11 2017
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