Marisol Gómez López
Lawyer
Tampico,Tamaulipas
Summary
Communicative, friendly and able to adapt to every situation. I am looking for a job opportunity in which to demonstrate my commitment and ability to work. In my previous jobs I have always stood out for my good productivity and my ability to learn quickly.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Lawyer
Law firm
Tampico, Tamaulipas
2022.01 - 2022.06
Trainer and Electoral Assistant
INE
Tampico
01.2021 - 07.2021
- Promoted a culture of continuous learning within the organization by advocating for ongoing professional development opportunities.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Improved employee performance by designing and implementing effective training programs.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Ensured consistent messaging across all training materials by adhering to corporate branding guidelines.
- Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
Cashier
Panadería LauLove
Tampico
01.2016 - 07.2016
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Waitress Supervisor
Fried Chicken Restaurant
Tampico
12.2015 - 05.2016
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
- Established performance metrics for waitstaff evaluations which led to improved efficiency levels across the team.
- Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
- Reduced waste costs by conducting regular inventory checks, tracking spoilage rates, and adjusting order quantities accordingly.
- Strengthened relationships with vendors by negotiating favorable contract terms for bulk purchases of food supplies and equipment rentals.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Contributed to revenue growth through effective management of guest reservations, seating arrangements, and special event bookings.
- Streamlined the ordering process for customers by implementing a new menu layout and training staff on upselling techniques.
- Supported marketing efforts through active participation in local events, promotions, and social media campaigns targeting potential customers in the area.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
Education
Bachelor Of Laws - Laws
08.2016 - Dic. 2020
Skills
Analytical and Critical Thinking
Analytical and Critical Thinking
Analytical Thinking
Active Listening
Friendly, Positive Attitude
Public Speaking
Verbal Communication
Remote Office Availability
Microsoft Office
Problem-Solving
Decision-Making
Problem Resolution
Organizational Skills
Customer Service
Flexible and Adaptable
Written Communication
Timeline
Lawyer - Law firm
2022.01 - 2022.06
Trainer and Electoral Assistant - INE
01.2021 - 07.2021
Universidad Autónoma de México - Bachelor Of Laws, Laws
08.2016 - Dic. 2020
Cashier - Panadería LauLove
01.2016 - 07.2016
Waitress Supervisor - Fried Chicken Restaurant
12.2015 - 05.2016