Marisol Vega
Houston Texas
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly POS Cashier offering expertise in POS system operations, customer service and scanner and scale operations. Positive and flexible individual with Number years of experience working in Type retail environments. In-depth knowledge of store policies, including returns and exchanges. Excellent communication, organizational and time management skills. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
- + Type or edit your summary here
Overview
1
1
year of professional experience
Work History
Pls Check Cashers
Customer Services Representative
07.2023 - 06.2024
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Resolved customer complaints professionally, maintaining a positive store image and reputation.
- Provided exceptional customer service by greeting patrons warmly, answering questions, and providing recommendations as needed.
- Built loyal clientele through consistent appreciation and friendly, welcoming interactions.
- Collaborated with team members to maintain clean, organized, and well-stocked shelves for enhanced shopping experiences.
- Trained new employees on POS system usage, cashier responsibilities, and store policies for smooth integration into the team environment.
- Cleaned and organized checkout area by wiping down conveyor belts and registers, organizing candy and magazine racks and refilling paper and plastic bags.
- Completed daily opening/closing procedures to maintain operational efficiency and security standards within the workplace.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Identified and resolved discrepancies and errors in customer accounts.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Demonstrated adaptability by covering shifts when necessary to ensure adequate staffing levels during peak hours or absences.
- Supported management in achieving monthly sales targets through proactive engagement with customers and upselling strategies.
- Handled high volumes of cash transactions securely, minimizing discrepancies in cash handling operations.
- Maintained accurate cash drawer with diligent counting and reconciliation procedures.
- Opened and closed register by counting money, separating charge slips, balancing drawers and making deposits.
Education
Middle School -
Inea
San Luis Potosi MexicoCrockett Elementary School
Bryan TexasSkills
- Excellent customer service
- Patience and Empathy
- Reliability and punctuality
- Cleanliness and hygiene
- Professionalism and Courtesy
- Maintaining store appearance
- Customer Service
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Written and verbal communication
- Customer Relations
- Cash Register Operation
- Cash register systems
- Cash Drawer Balancing
- ID Verification
- Payment Collection
- Teamwork and Collaboration
- Honest and Dependable
- Time Management
- Reliable and Responsible
- Attention to Detail
- Team Collaboration
- Active Listening
- Effective Communication
- Customer Transactions
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Pls Check Cashers
Customer Services Representative
07.2023 - 06.2024
Middle School -
Inea
Crockett Elementary School
Similar Profiles
Linda GyameraaLinda Gyameraa
Customer Care Representative at Customer Care RepresentativeCustomer Care Representative at Customer Care Representative
MAYA SUCI NINGSIHMAYA SUCI NINGSIH
Customer Representative at Customer RepresentativeCustomer Representative at Customer Representative
Shawna BurlesonShawna Burleson
Summit Utilities at Customer Service RepresentativeSummit Utilities at Customer Service Representative
broderick goldenbroderick golden
Driver Supervisor/dispatch at Valentine EnterprisesDriver Supervisor/dispatch at Valentine Enterprises
Daniela CanoDaniela Cano
IT Business Consultant: DT&O PS, 3DPI & Incubations Finance Technology Team at HP IncIT Business Consultant: DT&O PS, 3DPI & Incubations Finance Technology Team at HP Inc