Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marisol Maldonado Montelongo

-
Juan E. García #149

Summary

Driven and adaptable professional with experience at excelling in roles requiring excellent communication skills and multitasking. Demonstrated problem-solving prowess as a Telephone Collection Agent, enhancing customer satisfaction and compliance. Skilled in administrative efficiency and adept at managing challenging situations, showcasing a results-driven approach with a blend of hard and soft skills.

Overview

6
6
years of professional experience

Work History

Recepcionist

Terapeando Vidas
Torreón, Coahuila
03.2023 - 06.2024

As a Receptionist, I efficiently managed front desk operations, including greeting visitors, answering whatsapp messages, scheduling appointments, and handling administrative tasks.

Telephone Collection Agent

Profesionales En Recuperación
Torreón, Coahuila
06.2018 - 07.2020

As a Telephone Collector Agent, I effectively managed calls to recover overdue payments, updated account records, and ensured compliance with company policies. Demonstrated strong communication and problem-solving skills while maintaining excellent customer service standards in challenging situations.

Education

Psychology (Incomplete) -

UAdeC

English Language -

UAdeC
Torreón, Coahuila

High School -

Unamuno
Torreón, Coahuila
2012

Secondary School -

Treviño
Torreón, Coahuila
2009

Primary School -

Juan Antonio De La Fuente
Torreón, Coahuila
2006

Skills

Multitasking

Languages

English
Upper intermediate (B2)

Timeline

Recepcionist

Terapeando Vidas
03.2023 - 06.2024

Telephone Collection Agent

Profesionales En Recuperación
06.2018 - 07.2020

Psychology (Incomplete) -

UAdeC

English Language -

UAdeC

High School -

Unamuno

Secondary School -

Treviño

Primary School -

Juan Antonio De La Fuente
Marisol Maldonado Montelongo-