Driven and adaptable professional with experience at excelling in roles requiring excellent communication skills and multitasking. Demonstrated problem-solving prowess as a Telephone Collection Agent, enhancing customer satisfaction and compliance. Skilled in administrative efficiency and adept at managing challenging situations, showcasing a results-driven approach with a blend of hard and soft skills.
As a Receptionist, I efficiently managed front desk operations, including greeting visitors, answering whatsapp messages, scheduling appointments, and handling administrative tasks.
As a Telephone Collector Agent, I effectively managed calls to recover overdue payments, updated account records, and ensured compliance with company policies. Demonstrated strong communication and problem-solving skills while maintaining excellent customer service standards in challenging situations.
Multitasking