Debt Account Manager
TEKS Solutions
05.2024 - 07.2024
- Maintained accurate documentation of all collection activities, ensuring compliance with federal regulations and company policies.
- Maximized revenue generation from aged accounts through strategic negotiation tactics tailored to debtor situations.
- Negotiated successful payment plans for clients struggling with financial hardships, resulting in reduced defaults and improved company revenue.
- Spearheaded improvements in departmental policies and procedures based on best practices and industry standards, resulting in increased efficiency and effectiveness of collections efforts.
- Developed customized payment arrangements based on individual client needs, resulting in higher repayment rates and stronger customer relations.
