Dynamic professional known for effective mentorship and problem resolution skills. Successfully managed tennis club operations, optimizing resource allocation and enhancing team performance.
Overview
2
2
years of professional experience
Work History
Shift Manager / Trainer
Danville Tennis Club
Danville
2024.03 - 2026.08
Developed staff training program in customer service skills, enhancing client interactions.
Resolved customer inquiries and issues promptly, sustaining high satisfaction levels.
Supervised daily operations at community tennis club, elevating member experiences.
Coordinated scheduling for court usage and staff shifts, maximizing resource allocation.
Advisory Board Member
Schlarman Academy
Danville
2025.07 - 2026.05
Advised on strategic initiatives, resulting in increased student engagement and improved academic outcomes.
Collaborated with faculty to align educational programs with community needs, enhancing program relevance and effectiveness.
Participated in governance discussions, contributing to the development of policies and practices that support school improvement.