MARLEN ARRAS
Saratoga Springs
Summary
I am a 26 years old saleswoman with over 7 year experience. I bring coachability, commitment, and leadership to the table. I am eager to learn as much as possible from my experience and excites to teach and empower others. I thrive in High pressure situations and am looking for a Company whose vision and values center around performance, ethics and a commitment to quality. I am certain that I will be a worthwhile addition to an already great team and that I can help grow the Company while growing with it
Overview
5
5
years of professional experience
Work History
Sales Associate
Dark Matter Cannabis
01.2023 - 08.2024
- Greeted customers with a friendly and inviting attitude.
- Assisted customers in selecting the best products for their needs.
- Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
- Verified customer identification to ensure they met age requirements for purchasing marijuana products.
- Operated cash registers to process payments from customers.
Sales Associate
Dillards Univesity
01.2021 - 05.2022
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Collaborated with marketing team to create promotional materials for target customers.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
Sales Associate
Victoria Secret
04.2020 - 04.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Tracked sales performance metrics to identify trends in the market place.
customer service, Server/bartender
Great American SteakHouse
06.2022 - 01.2023
- Greeted guests and answered any questions they had about the menu.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Restocked bar items such as napkins, straws, cups and glassware as necessary.
- Followed health code standards while handling food and beverage items.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Budtender
Dragonfly wellness
08.2019 - 07.2020
- Managed weekly inventory of cannabis products and supplies.
- Assisted customers in selecting the most appropriate strain for their individual needs.
- Developed and maintained relationships with vendors to ensure quality product selection.
- Trained new budtenders on proper customer service, product knowledge, and store policies and procedures.
- Ensured compliance with all state regulations regarding the sale of cannabis products.
- Managed and trained a team of cashiers to ensure customer satisfaction.
- Resolved customer complaints efficiently and professionally.
- Developed training materials for new employees related to POS systems.
- Maintained accurate records of participant progress and provided regular updates to Best Buddies staff.
- Developed strategies for teaching appropriate behavior in different settings.
Education
GED -
ITESM CIudad Juarez
07.2017
Skills
- Safe Food Handling
- Guest Engagement
- Food Delivery
- Business Development
- Staff Development
- Marketing
- Problem-Solving
- Computer Skills
- Team Management
- Customer Relations
Additional Information
- Address: , 2220 basset avenue , El paso , 79912, TX (US)
Languages
Spanish
Native Speaker
English
Bilingual or Proficient (C2)
Sign
Beginner
A1
Timeline
Sales Associate
Dark Matter Cannabis
01.2023 - 08.2024
customer service, Server/bartender
Great American SteakHouse
06.2022 - 01.2023
Sales Associate
Dillards Univesity
01.2021 - 05.2022
Sales Associate
Victoria Secret
04.2020 - 04.2021
Budtender
Dragonfly wellness
08.2019 - 07.2020
GED -
ITESM CIudad Juarez