Martha Anaya Pacheco

• Ensured regulatory compliance in all aspects of shipping, storage, and transportation activities.
• Led process improvement initiatives, resulting in significant time and cost savings across the logistics function.
• Implemented strict quality control measures within the logistics function to reduce errors and ensure consistency in service delivery.
• Liaising with vendors and CM to coordinate logistics expectations and timelines.
• Follow up slotting report for RM to assure on time delivery.
• Supervise and organize orders of raw materials and equipment.

• Manage the Foreign trade department.
• Provide quality assurance oversight throughout entire logistics process from point of origin to destination.
• Negotiate transportation costs and freight rates to stay within budget, have reduced overall transportations spend.
• Manage the customs clearance Process.
• Manage certificates for compliance with Mexican NOMs
• Review all the customs regulations and HTS codes.
• Manage Export Operation to LATAM

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• Worked closely with other team members to optimize sales strategies and achieve regional goals.
• Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
• Built strong relationships with clients through consistent communication and excellent customer service.
• Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.

• Manage the P&L
• Budget development
• Sales program of Ocean Export department
• Customer Retention Program of Ocean export department
• Employee training and development program
• Transition and implementation customer operation
• Cost analysis
• Development of logistics strategies
• Customer quotations
• Service providers administration and development

• Supervision and support to the Customer Service Team
• Operational process management
• KPIs compliance
• Distribution quotation
• IMMEX program
• Management of inventory control system
• Service Provider development
• Billing

• Improved management skills by participating in rigorous training programs and workshops.
• Collaborated with cross-functional teams to optimize overall business performance and achieve organizational objectives.

• Maintained up-to-date knowledge of customs regulations and tariffs to provide accurate advice to clients regarding import-related matters.
• Collaborated with internal departments to ensure timely delivery of shipments, improving overall client experience.
• Reduced errors in import documentation by implementing thorough verification processes.