Martha Aurora Garcia Vargas
Tonala, Jalisco
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Quality and Quality Systems Supervisor
ZF Services
Tlaquepaque, Jalisco, Mexico
03.2023 - Current
- Monitoring and improving of the Key performance indicators like Non Quality costs: claims, warranties and scrap.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions through the Problem solving check sheet and PDCA methodologies.
- Maintained compliance of the ISO 9001 standard with document control, internal audits execution, corrective and preventive actions implementation, etc.
- Supplier Quality Management. Development a program in order to minimize the supplier claims through 8D´s methodology.
- Implementation of the Layer Process Audits as part of the continuous Improvement.
Quality Systems Coordinator
Hella Lighting
Tlaquepaque, Jalisco, Mexico
09.2017 - 03.2023
- Analysis of customer specific requirements during the development of new projects.
- Coordinate the fillings of Self assessment of new customers.
- VDA 6.3 Audits execution during the development stages and Series of production in the new and existing projects to validate the correct implementation of the core tools like: MSA, DFMEA, Control Plan, PFMEA, PPAP and SPC.
- Execution and coordination of the IATF 19949 internal and external audits.
- Tracked corrective action reports of the audits and confirmed closure of corrective action requests to demonstrate adherence to quality standards.
- Increased collaboration among departments through active participation in cross-functional meetings focused on problem-solving and process improvements.
Supplier Quality Engineer
Plexus
Guadalajara, Jalisco, Mexico
12.2015 - 09.2017
- Conducted supplier audits to detect pre-production weaknesses in supply chain and human resource assets.
- Analyzed issues with supplier contributions to detect defect trends, reporting findings to appropriate personnel.
- Designed inspection plans and methods for execution by personnel at incoming inspection.
- Traveled to assigned supplier facilities to verify supplier staff qualifications via multiple modes of inspection and investigation.
- Coordinated corrective action plans for underperforming suppliers, guiding them towards meeting established targets consistently.
- Conducted root cause analysis of recurring quality issues and implemented effective countermeasures in collaboration with affected suppliers.
- Validation and approval of PPAP for new products introduction.
Quality Engineer
Sanmina-sci
Tlajomulco De Zuniga, Jalisco, Mexico
08.2015 - 12.2015
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Established robust documentation systems for tracking product specifications, test results, and change requests in an organized manner.
- Quality tracking validation of the new launches.
Quality Systems Engineer
USI
Guadalajara, Jalisco, Mexico
02.2010 - 07.2015
- Coordinated with regulatory agencies during audits, ensuring continued certification and compliance of ISO TS 16949 and QC080000 standard.
- Document Control through PDM system.
- Implemented statistical process control methodologies to monitor production performance, enabling proactive identification of potential issues before they escalated into problems like SPC.
- Conduct Quality audits for new launches based in the Customer requirements of Valeo.
Education
Master of Advanced Study, Mexico - Quality And Productivity
Tecnologico De Monterrey
Guadalajara, Jalisco, Mexico12.2021
Black Belt -
Soconinni Institute
Guadalajara, Jalisco, Mexico12.2014
Bachelor of Engineering - Industrial Engineering
Instituto Tecnologico De Durango
Durango, Mexico07.2007
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Strategic Planning
- Staff Development
- Processes and procedures
- Process Improvement
- Idea Development and Brainstorming
- Audit reporting
- Data Analysis
Certification
Black belt
Languages
English
Advanced (C1)
Timeline
Quality and Quality Systems Supervisor
ZF Services
03.2023 - Current
Quality Systems Coordinator
Hella Lighting
09.2017 - 03.2023
Supplier Quality Engineer
Plexus
12.2015 - 09.2017
Quality Engineer
Sanmina-sci
08.2015 - 12.2015
Quality Systems Engineer
USI
02.2010 - 07.2015
Master of Advanced Study, Mexico - Quality And Productivity
Tecnologico De Monterrey
Black Belt -
Soconinni Institute
Bachelor of Engineering - Industrial Engineering
Instituto Tecnologico De Durango