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Kundenservice-Manager mit über 10 Jahren Erfahrung in Touristik, E-Commerce, Telekommunikation und Gastronomie. Nachweisliche Erfolge in Servicequalität (CSAT, FCR, NPS), SLA-Einhaltung, Kostenoptimierung und Automatisierung (IVR/CRM). Führungserfahrung in skalierten Inhouse- und BPO-Setups, stark in KPI-Steuerung, Workforce Management und Coaching von Führungskräften.

Ich bin eine kreative, selbstständige Denkerin und stark in den Bereichen Verwaltung und Organisation. Ich bin zielstrebig, gewissenhaft und stressresistent.

Examinierte Pflegefachkraft mit über 20 Jahren Berufserfahrung im Gesundheitswesen sowie aktueller Tätigkeit im Remote-Kundenservice über Yummyday. Erfahrung in strukturierter Kundenkommunikation, Dokumentation und lösungsorientierter Beratung. Sehr geduldig, empathisch, belastbar und routiniert im Homeoffice-Arbeiten. Mehrsprachig und technikaffin.

Durch mein Interesse an experimenteller Laborarbeit verbinde ich technisches Verständnis mit einer präzisen und methodischen Arbeitsweise. Von der Probenvorbereitung bis zur Auswertung von Messergebnissen lege ich großen Wert auf die Einhaltung hoher Qualitätsstandards. Mein Ziel ist es, durch sorgfältige und strukturierte Arbeit einen verlässlichen Beitrag zur Weiterentwicklung moderner Forschungs- und Produktionsprozesse zu leisten.

Martin Neudeck

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Karosseriebauer, Kundenservice

Karosseriebauer

Karosseriebauer

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Karosseriebauer, Kundenservice

Karosseriebauer

Karosseriebauer

Autowerkstatt

Werkstattleiter

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