Martin Verdugo
Hermosillo, Sonora
Summary
- Junior Data Analyst: Perform in the contractor industry. Processed invoices and estimates, and reviewed the invoices and estimates from the other employees for impeccable execution. Performed reports to serve as a standard base for employee use.
- Accounting Service Associate. Ability to develop statistics and performance reports to analyze data. Work with courts of Arizona entering data into a specific database. Dealing with customer concerns and providing solutions.
- More than 4 years of experience with data entry and Excel.
- Restaurant / General Manager. Highly dedicated in the workforce area. Highly committed to giving the best performance possible. Ability to adapt and learn fast. Always thinking about setting goals and being able to accomplish them. Work well with others. Passionate with any work given, especially with dealing with customers, employees, and numbers such as data entry (credit sales, expenses, etc.).
- Office assistant with more than one year of experience with customer service, data entry, and excel Microsoft.
Overview
8
8
years of professional experience
Work History
Junior Data Analyst
National Maintenance Brokers
06.2022 - Current
- Resolved malfunctions with the processing of data reports.
- Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
- Investigated and addressed invoice issues to enhance usability and improve functionality.
- Processed and performed a standard data report for employee use within the company to base prices.
- Reviewed all invoices and estimates processed by the estimator's department.
- Processed invoices and estimates.
Accounting Service Associate
Conduent
06.2019 - 01.2022
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Managed large data projects, including workflow scheduling, data entry and accuracy verification
- Outlined appropriate processes and procedures to fulfill and complete inquiries
- Developed and updated spreadsheets and databases to track, analyze and report on performance data
- Handed client correspondence and tracked records to foster office efficiency
- Executed record filing system to improve document organization and management
- Introduced Arizona courts information daily into the database
Branch Manager Trainee
IBM Corporation
02.2019 - 06.2019
- Directing all operational aspects including distribution, customer service, human resources, administration and sales
- Manage all warehouse duties such as managing all customer orders and ensure loading of all products and provide an interface to all customers and maintain inventory for branch.
- Manage inventory level of organization and provide consultation on all obsolete inventory and hire staff and evaluate performance on regular basis and submit report to management.
- Create financial reports of sales and expenses.
Office Administrator
SMV Enterprises LLC / Poliberto's Bell Rd
02.2017 - 01.2019
- Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
- Kept physical files and digitized records organized for easy updating and retrieval by any team member with access.
- Ordered all office supplies including ink cartridges, toner and paper.
- Evaluated source documents to locate information needed for each data entry field.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
Restaurant Manager
SMV Enterprises LLC / Poliberto's Bell Rd
02.2017 - 01.2019
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Reconciled cash and credit card transactions to maintain accurate records
- Achieved highest employee retention rate in the region
- Skillfully interacted with external vendors to obtain the best quality in pricing and product
- In charge of analyzing sales, keeping record of the financial part such as expenses and sales using excel
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties
Education
Bachelor of Science - Entrepreneurial Studies
Grand Canyon University
Phoenix, AZ2018
Skills
- Data entry
- Computer proficient
- Bilingual Spanish/English
- Money handling abilities
- Customer Service
- Strong work ethic
- Food service background
- Business operations expertise
- Operations Management
- Filing and data archiving
- Multi-line phone proficiency
- Office administration
- Expense reporting
- Building financial reports
- Analyzing financial data
- Quickbooks
Timeline
Junior Data Analyst
National Maintenance Brokers
06.2022 - Current
Accounting Service Associate
Conduent
06.2019 - 01.2022
Branch Manager Trainee
IBM Corporation
02.2019 - 06.2019
Office Administrator
SMV Enterprises LLC / Poliberto's Bell Rd
02.2017 - 01.2019
Restaurant Manager
SMV Enterprises LLC / Poliberto's Bell Rd
02.2017 - 01.2019
Bachelor of Science - Entrepreneurial Studies
Grand Canyon University
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