Martin David Castro Verduzco
Hermosillo, Mexico City
Summary
Dynamic sales professional with a proven track record in client relations and revenue growth. Expertise in executing effective sales strategies and enhancing customer satisfaction through strong relationship management.
Overview
2
2
years of professional experience
Work History
Sales Agent
UNICOA
Hermosillo, Sonora, Mexico
01.2026 - Current
- Developed strong customer relationships to enhance client retention and satisfaction.
- Executed sales strategies to achieve monthly targets and drive revenue growth.
- Conducted market research to identify emerging trends and customer preferences.
- Collaborated with team members to improve sales processes and increase efficiency.
- Provided product knowledge training to new team members, enhancing overall team performance.
- Analyzed customer feedback to refine service offerings and address concerns proactively.
- Negotiated contracts with clients, ensuring mutually beneficial agreements that foster long-term partnerships.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Achieved top performer status within the company due to consistent high sales numbers.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Stayed current on company offerings and industry trends.
Contratista
Autoempleado
Hermosillo, Sonora, Mexico
03.2024 - Current
- Executed daily operational tasks to support workflow efficiency and project deadlines.
- Collaborated with team members to streamline processes and enhance productivity.
- Utilized industry-specific tools to assist in project management and task tracking.
- Adapted quickly to changing priorities and requirements in fast-paced environment.
- Assisted in training new contractors on safety protocols and operational standards.
- Maintained accurate records of project progress and resource allocation for team visibility.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Consulted with customers to assess needs and propose optimal solutions.
- Established long-term relationships with clients, resulting in increased repeat business.
- Resolved minor operational issues promptly, contributing to overall project success.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Collaborated with cross-functional teams to ensure seamless project execution and delivery.
- Reduced client complaints by implementing a more effective customer service strategy.
- Hired and oversaw subcontractors to meet project needs.
- Created and managed project plans, timelines and budgets.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Lic. En Ciencias Nutricionales
Universidad De Sonora
Hermosillo, Sonora, Mexico06-2015
TECNICO EN MECATRONICA - Electronica, Mecanica, Maquinado, Programacion
CBTIS 11
Hermosillo, Sonora, Mexico08-2009
Skills
- Client relations
- Customer assistance
- Sales training
- Technical support
- Sales presentations
- Networking
- Adaptability to change
- Sales strategies
- Account development
- Strategy development
- Business development
- Closing sales
- Customer relations
- Sales expertise
- Client service
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Sales Agent
UNICOA
01.2026 - Current
Contratista
Autoempleado
03.2024 - Current
Lic. En Ciencias Nutricionales
Universidad De Sonora
TECNICO EN MECATRONICA - Electronica, Mecanica, Maquinado, Programacion
CBTIS 11