

Strategic Reservation Specialist with exceptional skills in sales, customer service and pricing. Offering strong problem-solving abilities to address guest issues and reservation challenges. Friendly and customer-oriented with commitment to promoting patron satisfaction. Proven skills in ticket system management, documentation checks and guest check-in. Familiar with regulatory requirements, fee structures, and basic rules. Offering more than 10 years of related experience.
Effective Communication
Phone Etiquette
Leadership
Team player
Task Prioritization
Upselling and Cross Selling
Goal Setting
Documentation And Reporting
Problem-Solving
English Fluency
Decision-Making
Team Leadership