Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Selman

Chico, CA

Summary

Motivated and dependable Criminal Justice major with a minor in Communication Studies at California State University, Chico. Experienced in customer service, event operations, and team-oriented environments through roles in hospitality, golf course operations, community organizations, and corporate internships. Demonstrated leadership as a varsity golf team captain and recognized for strong communication, problem-solving, and relationship-building skills. Seeking a part-time position where I can contribute exceptional customer service, adaptability, and a strong work ethic while continuing my education.

Overview

3
3
years of professional experience

Work History

Logistics and Operations Intern

UKG
San Francisco
05.2025 - 08.2025
  • Supported daily operations by assisting with administrative tasks and documentation.
  • Maintained accurate records of inventory and supplies for seamless operational flow.
  • Helped team and shift leaders direct and manage workers.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.

Customer Service Associate

Troon Hiddenbrooke Golf Club
Vallejo, CA
08.2022 - 07.2025
  • Managed golf course operations during evening shifts, ensuring smooth daily operations and independently resolving customer issues in absence of supervisors.
  • Welcomed and engaged customers to identify and address specific needs effectively.
  • Trained new hires on products, services, and best practices, enhancing onboarding experience and reducing process gaps.
  • August 2022 – August 2023; Seasonal Rehire: Winter 2024 & Summer 2025

Member Service Assistant Manager

Congregation B'nai Tikvah
Walnut Creek, CA
07.2023 - 01.2025
  • Coordinated community events to enhance member engagement and participation.
  • Analyzed customer feedback data and identified opportunities for improvement.
  • Supported staff during busy periods by managing customer inquiries at the front desk.

Education

Bachelor of Arts - Criminal Justice

California State University, Chico
Chico CA
05-2027

High School Diploma -

Benicia High School
Benicia CA
06-2023

Skills

  • Supply chain coordination
  • Logistics optimization
  • Data analysis
  • Problem resolution
  • Team leadership
  • Customer service

Timeline

Logistics and Operations Intern

UKG
05.2025 - 08.2025

Member Service Assistant Manager

Congregation B'nai Tikvah
07.2023 - 01.2025

Customer Service Associate

Troon Hiddenbrooke Golf Club
08.2022 - 07.2025

Bachelor of Arts - Criminal Justice

California State University, Chico

High School Diploma -

Benicia High School
Matthew Selman