Software Development Lifecycle
Mauricio Acevedo, PMP, SMC
Sr. Manager, Implementation Services
Mexico City,Mexico City
Summary
Experienced Senior Project Manager with PMP and Scrum certification, ready to provide solid technical direction and strategy development to development teams across the Americas. Highly specialized experience in e-commerce, mobile, and CRM environments and keen abilities in business management, including budgets, scheduling, and business development. Success in B2B and B2C and client management. High-achieving Project Manager with top-notch implementation and project management abilities. Organized, methodical, and skilled at overseeing daily milestones across high-performance teams. Well-versed in planning and deployment of business initiatives with a solid technological background. Organized and dependable leader successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Sr. Manager, Implementation Services
Global Payments
03.2024 - Current
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Delivered high-quality results by setting performance metrics and monitoring progress against targets.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
- Implemented agile methodologies into program management processes, increasing adaptability in dynamic environments.
- Championed best practices in project management, fostering a culture of continuous improvement.
Senior Project Manager
Travelport
10.2016 - 02.2024
- Project Manager of Customers Implementations in the Americas
- Leading implementation of Travelport solutions to enable agencies in the US, CA, MEX, COL, ARG, BRA, and PE to issue over 1 million air tickets
- Focused solutions on customer-specific workflow, tailoring implementations to client needs
- Head of LATAM Upgrade Program, installing Travelport+ in more than100 agencies in MEX and ARG.
- Established and managed change management processes to fulfill successful project transitions
Product Manager
Posadas
01.2009 - 10.2016
- Marketing technologist for Posadas
- Integrated technology roadmap of e-marketing solutions for Marketing and Distribution teams
- Developed, executed, and optimized web product launch plans across multiple segments
- Partnered closely with managers and marketers to understand marketing strategies, distill key functionality, and help develop core positioning approaches
- Designed and implemented the Balance Scorecard of Posadas Franchise, including Marketing, IT, and HR departments
Product Manager
Posadas
11.2004 - 01.2009
- Planned and developed the hotel distribution technology strategy for the company
- Coordinating with technical product development, market research, pre-sales, and advertising
- Introduced first Agile practice office to achieving e-commerce project goals, enforcing alignment of project strategy with business objectives, and made modifications to promote efficient project completion
Analyst Programmer
Deloitte
07.2004 - 10.2004
- Collaborate in the implementation of the Peoplesoft Procurement module and tailor it to GNP's customer-specific needs and requirements
Consultant, J2EE Senior Developer
Praxis
01.2002 - 07.2004
- Built, tested, deployed and maintained production Java code for complex web-based applications using J2EE, Struts, JavaScript, CSS, X/HTML and other programming and scripting languages
- Tested programs and databases to identify issues and make necessary modifications
- Collaborated with other developers to identify and alleviate software errors and inefficiencies
- Collaborated with IT team and other support staff to develop new applications.
Education
Master of Science - Marketing
09.2011 - 05.2013
Bachelor of Science - Computer Engineer
08.1998 - 05.2002
Skills
Project planning and development
Certification
03/01/18, Project Management Professional (PMP), Project Management Institute (PMI)
Affiliations
Project Management Institute, Chapter Mexico, Webmaster
Software
Software Engineering
Software Delivery
Agile Methodology
Timeline
Sr. Manager, Implementation Services - Global Payments
03.2024 - Current
Senior Project Manager - Travelport
10.2016 - 02.2024
EGADE Business School - Master of Science, Marketing
09.2011 - 05.2013
Product Manager - Posadas
01.2009 - 10.2016
Product Manager - Posadas
11.2004 - 01.2009
Analyst Programmer - Deloitte
07.2004 - 10.2004
Consultant, J2EE Senior Developer - Praxis
01.2002 - 07.2004
Tecnológico De Monterrey - Campus Estado De México - Bachelor of Science, Computer Engineer
08.1998 - 05.2002
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