Mauricio Gibert

Key resource for Americas sales: complex legal contracts, issue resolution, and Salesforce management. English support from Mexico, driving deals in the digital information sector. Expert in crafting mutually beneficial agreements with varied discounts and terms.

Managed lead and information databases across platforms like Salesforce, HubSpot, and MS Excel to assist the sales team. Overseeing database integrity, allocating leads, cross-functional collaboration, and reporting to provide actionable insights for strategic decision-making and sales forecasting.

Drove growth by generating and qualifying leads from Fortune 500 executives for tax automation software. Managed lead flow, reporting, and scheduled Account Executive meetings for strategic decisions.

Provided exceptional customer service, resolving past-due balances through negotiated payments and service re-connections. Efficiently handled billing disputes and diverse account issues in a high-volume, English-speaking call center environment.