Mauricio Palomino Acosta

• Called all our clients every 2 days to be aware of their concerns.
• Ensure all deliveries on time.
• Assisted with payroll and distributed paychecks to employees.

• Provided service to all national and international clients.
• organized and managed inventories.

• Successfully managed all front desk operations.
• Settled any customer disputes in a professional and pleasant manner.
• Worked to achieve high customer satisfaction rates by providing optimal customer service.

• Maintaining a professional, clean, neat and tidy personal appearance
• Setting up and cleaning the restaurants as assigned
• Cleaning and maintenance of equipment as assigned
• Preparing tables, greeting and seating customers

• Acknowledge costumers about all the destinations and tours available.
• Answered any questions regarding new destinations,and promotions.
• Selling over 200 packages and promotions per day.

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Verified candidate's previous jobs and education.
• Filtered information to all our clients.
• Provided great costumer service.