Mauricio Pantoja
Sales Agent
Ejido San Pedro Xalostoc (El Cuervo)
Summary
Dynamic sales professional with a proven track record at AT&T, excelling in client relations and lead generation. Recognized for consistently exceeding sales targets and enhancing customer loyalty through effective objection handling and relationship building. Skilled in leveraging CRM software to track performance and drive results in high-pressure environments.
Overview
6
6
years of professional experience
2
2
Languages
Work History
I.S.A Sales Agent
Real Estate & Business Opportunities Pcg.business Center
02.2022 - Current
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistent high sales numbers.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
- Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
Customer Service Representative
All State Road Side Assistance
03.2020 - 07.2021
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Sales Agent
AT&T
03.2020 - 07.2021
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Explained features and advantages of [Type] products or services to promote sales.
- Set and achieved company defined sales goals.
Education
High School Diploma -
Sylmar High School
California,U.S.A 05.2001 -
Skills
Sales strategies
Client relations
Cold calling
Networking
Objection handling
Sales training
Call control
Building rapport
Lead generation
Performance tracking
Accomplishments
- Documented and resolved Leads generated which led to a sell.
Timeline
I.S.A Sales Agent
Real Estate & Business Opportunities Pcg.business Center
02.2022 - Current
Customer Service Representative
All State Road Side Assistance
03.2020 - 07.2021
Sales Agent
AT&T
03.2020 - 07.2021
High School Diploma -
Sylmar High School
05.2001 -