Mauricio Alonso Cárdenas Torres

As a general employee, we were divided into different sections which include working as servers, kitchen staff, cashiers, etc.

Some of our tasks are as follows:

• Assisting and helping clients if any inconvenience comes to them, from checking their seats are working to getting them the condiment they requested.
• Taking the client's order and recommending any other product or combination for their benefit.
• Giving a good service fr the clients experience.
• Taking the orders quick and efficiently.
• Maintained a clean and organized workspace, ensuring a safe and efficient work environment.
• Mentored new employees for seamless integration into the team and faster acclimatization to company culture.
• Participated in ongoing professional development training to enhance skills relevant to the role.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Took orders, prepared meals, and collected payments.

• Promoted a positive company image by consistently delivering excellent customer experiences that led to repeat business.
• Implemented creative problem-solving techniques for tackling complex challenges faced by the team or department.
• Demonstrated flexibility by adapting to changing priorities and taking on additional responsibilities as needed.
• Contributed to increased sales by offering top-notch service and product knowledge to customers.
• Assisted in inventory management, accurately tracking stock levels and restocking products as needed.
• Developed positive relationships with colleagues across departments, fostering a collaborative work environment conducive to achieving shared goals.
• Facilitated smooth handover between shifts through clear communication and documentation practices, ensuring continuity of operations without disruptions.
• Provided support during peak hours, ensuring timely completion of tasks without sacrificing quality of work.
• Exceeded performance targets in key metrics, earning recognition from management for outstanding contributions to the team''s success.
• Assisted other team members to achieve goals.
• Worked front counter.
• Trained new team members on procedures, customer service, and sales techniques.