Mauricio Castro Samayoa
Business Professional
Monterrey, Nuevo León
Summary
Passionate business management professional with high interest and experience in management within Operations, Marketing and Finance. Always looking to develop further skills to create a positive impact across the business. Aspiring decision taking member to collaborate with partners, clients and leadership team.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Business Intelligence Manager
Grupo Delta
Monterrey
01.2025 - Current
- Spearheaded process improvement initiatives by analyzing current workflows and identifying areas for optimization using BI insights.Helping to provide over 15 automated reports monthly
- Championed a data-driven culture within the organization, promoting the value of analytics in strategic planning initiatives.
- Conducted over 10 comprehensive market research projects enabling informed decision-making on new product launches and expansions.
- Developed custom 7 dashboards and visualizations to provide actionable insights for key stakeholders.
- Developed a digital data storage unit for all business data driven and partnered with IT for an AI solution
Marketing and Business Development Manager
Grupo Delta
Monterrey
11.2023 - 12.2024
- Responsible for a budget of over 20Million MX
- Continually maintained and improved company's reputation and positive image in markets served.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Conducted market research to identify new opportunities and target markets.
Operations Manager
Grupo Delta
Monterrey
04.2020 - 11.2023
- Resolved problems, improved operations and provided exceptional service.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Lead presentations and team meetings with clients of monthly NOI results
- Sales meetings with new clients
- Supervised new procurement process for all projects and negotiations with main supplier partners
- Lead a change in scope and range of position with now an integrates staff of Asset Management, Marketing and Facility Operations
- Increased sales in 10% with portfolio diversification and external clients.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
Sr. Coordinator
Grupo Delta
Monterrey
02.2018 - 04.2020
- Utilized proactive communication abilities to resolve tenant related issues
- Received and responded to customer requests via , emails, telephone calls and in-person interactions.
- Monthly stakeholder meeting and delivery of results to budget
- Supervised 60 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
- Portfolio of commercial units, residential and office buildings
Asset Manager
Grupo Delta
Monterrey
07.2017 - 02.2018
- Responsible for 8 projects from the group portfolio
- Team Leader for 7 members of property executives
- Implementation of collection strategy the reduced outstanding days from 30 to 11
- Monitored litigation, foreclosure and portfolio liquidation proceedings to deliver maximum ROI to investors.
- Negotiated and resolved more than 15 complex real estate transactions, securing highest asset claim and liquidity.
- Participated in asset analysis, appraisals, rehabilitations and sales of foreclosed properties.
- Kept detailed track of asset maintenance and potential future costs to accurately portray data and advise clients.
- Reviewed contract reports, bid proposals and requirements with senior management for accuracy and processing.
EHS & Quality Administrator
LEGO
Monterrey
01.2016 - 07.2017
- Responsible for auditing safety processes on construction site for the plant expansion project in Monterrey
- Coordination together with the PM company actions to ensure project execution with safety standards
- Ensure de documentation update for the project's quality for over 20 T Card process revisions
- Elaborating and distributing weekly and monthly reports to the global PMO at LEGO
- Ensure safety and first aid services for the project
Professor
ITESM
Monterrey
01.2015 - 01.2016
- Investment Strategies in nontraditional assets
- International market analysis
Department Director
Development ITESM
Monterrey
01.2015 - 01.2016
- Promote the development of personnel that ensures and coordinates student activities on campus
- Develop processes that assure the correct operation and development of more than 150 student groups in Campus Monterrey
- Revision of operation manuals for the department and follow up on innovation process to make student life better and more efficient
- Sustainable operation of student groups
- Development of the work plan of the national leadership program for ITESM Monterrey
- Participation on national committees for approval and elaboration of process design and implementation
- Liaison with student government members and academics as well as campus authorities, local government entities or private institutions
- Budget administration of over 300 student group accounts for over 20 million MX Pesos
Education
MBA - Finance
EGADE, ITESM Campus
Monterrey 05.2009 - 01.2014
BBA - Marketing
ITESM
Monterrey 05.2003 - 01.2007
Skills
Empowerment of team members
International experiences in: Colombia, Ecuador, Honduras
Integrity
Responsible
Excellent time management and work area
Creativity
Teamwork with all disciplines
Statistical analysis
Portfolio Management
Group learning mechanics
Additional Information
- ACHIEVEMENT, Development of Numa Way program (Documenting all Property Management process with ISO:9001 certification for critical process)
- ACHIEVEMENT, Integration of new structure for service and process documentation for Grupo Delta
- ACHIEVEMENT, Reduction of outstanding collection days from 75 to 25 in portfolio
- ACHIEVEMENT , Distinguished RA 2006, 2007 Leadership Award Class of 2007 Student Affair Award ITESM Monterrey 2009 (2) North Zone Representative for Student Groups 2015-2016
Golf
National Champion El Salvador
NFL Raider Fan
Passionate NFL fan Enjoy watching games and playing NFL Fantasy Leagues
F1 Fan
Fan of Ferrari (My dad worked for Shell) and it all started there
Timeline
Business Intelligence Manager
Grupo Delta
01.2025 - Current
Marketing and Business Development Manager
Grupo Delta
11.2023 - 12.2024
Operations Manager
Grupo Delta
04.2020 - 11.2023
Sr. Coordinator
Grupo Delta
02.2018 - 04.2020
Asset Manager
Grupo Delta
07.2017 - 02.2018
EHS & Quality Administrator
LEGO
01.2016 - 07.2017
Professor
ITESM
01.2015 - 01.2016
Department Director
Development ITESM
01.2015 - 01.2016
MBA - Finance
EGADE, ITESM Campus
05.2009 - 01.2014
BBA - Marketing
ITESM
05.2003 - 01.2007
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