Mauricio Leon-Destefano
El Paso, TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Specialist
Apple
08.2024 - Current
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Excellent customer feedback and engagement with superior metrics in AppleCare and accesory attachment.
Fragrance Sales Associate
Macy’s
11.2023 - 01.2024
- Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
- Processed credit and debit card payments to complete purchases.
Sales Associate
Express
06.2022 - 04.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier/Jewelry Associate
Tj Maxx
02.2020 - 03.2022
- Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
- Aided customers in finding right jewelry for personal preferences and specific occasions.
Education
Bachelors Degree In Progress - Computer Science And Programming
University of Texas At El Paso
Skills
- Sales Development
- Leadership
- Payment Processing
- Inventory Control
- Teamwork and Collaboration
- Knowledge with technology
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Specialist
Apple
08.2024 - Current
Fragrance Sales Associate
Macy’s
11.2023 - 01.2024
Sales Associate
Express
06.2022 - 04.2023
Cashier/Jewelry Associate
Tj Maxx
02.2020 - 03.2022
Bachelors Degree In Progress - Computer Science And Programming
University of Texas At El Paso
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