Mauro Leonel

Rosarito, B.C.S.

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking employee enthusiastic about learning call center field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Comprehensive and educated willing to rise to any occasion and dominate.

Overview

years of professional experience

Work History

Salesperson

self employed

05.2017 - Current

Worked to build relationships with customers and built potential for additional sales.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Increased sales and customer satisfaction through personalized servicing.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Customer complaints and satisfaction.
Promotion manager in new merchandise
Listened to clients and introduced solutions to satisfy business and personal needs.
Developed and implemented sales strategies to increase profits.
Improved customer service and telecommunication skills to build lasting relationships.
Managed customer from initial contact to closing with attention to detail to build loyalty.
Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.

Education

High School Diploma -

Ocean Shores High School

Oceanside

06.2005

Skills

Hospitality Management
Effective Communicator
Eglish lessons k -3rd grade
Information Retainer
Promote Products
Customer Care

Complaint Handling
Creative Solutions
Providing Feedback
90% English spoken and written
Business Development
Physical trainer

Tattoo and Physical education

Drawing is a passion that i have extended and made it into a hobie by applying it into a business and someday will flourish into a a way of income. Physical education is a must we have one life and i to live it fully while looking good is plus , i don't drink or carry any bad habbits.

Languages

English

Bilingual or Proficient (C2)

Spanish