Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Cardoso Castellanos

Melissa Cardoso Castellanos

Cd. Del Carmen

Summary

Developed strong administrative skills in professional office environment, seeking to transition into new role leveraging these abilities. Demonstrated capacity for managing multiple tasks, coordinating schedules, and maintaining accurate records. Brings focus on efficiency and effective communication to any new opportunity.


Overview

16
16
years of professional experience

Work History

Administrator

SMOS
05.2021 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Evaluated vendor contracts, identifying areas for negotiation or alternative procurement methods to reduce expenses.
  • Sourced vendors, built relationships, and negotiated prices.
  • Managed supplier relationships to ensure timely delivery of products and services.
  • Negotiated favorable payment terms with suppliers, resulting in improved cash flow management for the company.
  • Coordinated smooth transitions during office relocations by planning logistics and overseeing the move process from start to finish.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.

Purchaser

COTEMAR
03.2017 - 01.2021
  • Negotiated with national and international suppliers.
  • Managed the procurement process from requisition to payment, ensuring timely deliveries and accurate invoicing.
  • Prepared purchase orders using ERP systems, ensuring accurate data entry and timely communication with suppliers.
  • Maintained and reviewed computerized records of items purchased and costs associated with purchases.
  • Evaluated vendor performance, ensuring compliance with company standards and expectations.
  • Researched and identified new suppliers and vendors.
  • Enhanced internal customer satisfaction through proactive communication regarding order status updates or anticipated issues/delays requiring attentionresolution.

Administrative Analyst

Instituto Municipal De Vivienda De Carmen (IMUVI)
04.2016 - 03.2017


  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Performed numerous administrative and technical support functions that enhanced IMUVI effectiveness.
  • Managed facilities operational requests and projects.

Administrative Coordinator

ATM Group (Naviera)
10.2014 - 03.2016
  • Managed purchase orders from creation to closure, ensuring timely delivery of goods or services as per contract terms.
  • Negotiated with suppliers, vendors and other representatives.
  • Reduced lead times for delivery of goods by optimizing logistics operations and developing strong relationships with transportation providers.
  • Coordinated international purchasing activities, navigating complex import regulations to ensure compliance with local laws and customs requirements.
  • Coordinated logistics of crew change.
  • Scanned, filed and transmitted various documents and adhered to digital filing procedures.

Office Coordinator

Wärtsilä De México S.A De C.V.
08.2012 - 02.2014
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Web page handled.
  • Invoice reception.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.


Logistics Assistant

Offshore Inland
02.2012 - 08.2012
  • Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities.
  • Oversaw daily inventory counts to maintain data accuracy.
  • Facilitated smooth communication between internal departments such as sales, purchasing, production planning for seamless logistical coordination.
  • Generated, distributed and filed copies of all billing paperwork.
  • Reduced order fulfillment times with effective coordination of logistics processes and transportation schedules.

Sales Agent

NAVIMEX
02.2009 - 03.2010


  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.

Education

MBA - BUSINESS MANAGEMENT

UNIDEP
Cd. del Carmen, Campeche
01.2015

BBA - International Business

UNIDEP
Cd. del Carmen, Campeche
01.2013

Skills

  • Bilingual
  • Policies and procedures in the Purchasing area
  • Knowledge of the oil industry and the marine area
  • Communication and effective negotiation whit the providers
  • SAP / SAI / MICROSIP

Timeline

Administrator

SMOS
05.2021 - Current

Purchaser

COTEMAR
03.2017 - 01.2021

Administrative Analyst

Instituto Municipal De Vivienda De Carmen (IMUVI)
04.2016 - 03.2017

Administrative Coordinator

ATM Group (Naviera)
10.2014 - 03.2016

Office Coordinator

Wärtsilä De México S.A De C.V.
08.2012 - 02.2014

Logistics Assistant

Offshore Inland
02.2012 - 08.2012

Sales Agent

NAVIMEX
02.2009 - 03.2010

MBA - BUSINESS MANAGEMENT

UNIDEP

BBA - International Business

UNIDEP

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Melissa Cardoso Castellanos