Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Software
Timeline
Hi, I’m

MELISSA J. MARTEL

Cleveland
MELISSA J. MARTEL

Summary

Results-oriented Early Careers professional with over 8 years of experience driving early talent pipelines through strategic program design, recruitment, and development initiatives. Successfully managed and improved programs resulting in 80% global offer rate following the intern program with ~95% full-time offer acceptance rate. Expertise in building strong university partnerships, coaching, and mentorship to cultivate future leaders. Passionate about fostering diverse talent acquisition strategies.

Overview

11
years of professional experience

Work History

The Trade Desk

Global University Recruiting Business Operations Manager
01.2019 - Current

Job overview

  • Manage end to end recruitment for the Client Services Associate Program (across 3 largest Client Services offices in the US) inclusive of recruitment strategy, diversity strategy, sourcing & interviews in partnership with department leads and internal stakeholders to meet hiring objectives and to support the university recruitment team in delivering top talent
  • Develop an agile and scalable recruitment plan for the Client Services Associate Program to support 129% increase in headcount YoY
  • Create an on-site interview model to enhance the candidate experience & support operational efficiency
  • Drive operational excellence within the Global UR team by developing & enhancing standardized processes and supporting recruiter execution through documentation, communication, and trainings
  • Managing the team’s ATS transition (from WorkDay to Greenhouse) & the buildout of global UR processes in Greenhouse
  • Utilize data to influence decisions & operationalize our recruitment strategy to support the hiring needs of the business
  • Consult and influence executive sponsors & internal stakeholders by providing thought leadership to drive recruitment & program strategy discussions, headcount planning, compensation/benefits recommendations, & reporting.

The Trade Desk

University Relations & Early Talent Sr. Recruiter
09.2020 - 04.2023

Job overview

  • Developed and executed end to end recruitment & program management for Data Science, Product Management and UX/UI interns & entry-level recruitment for the Client Services Associate Program in Chicago inclusive of recruitment strategy, diversity strategy, sourcing & interviews in partnership with department leads and internal stakeholders to meet hiring objectives
  • Partner with Senior Leadership & Compensation to build out global standardized full-time & internship offer rates by location/level, proposed increased intern compensation and relocation rates that the Compensation team approved, and developed additional intern job level to support PhD intern hiring
  • Created and managed the global performance review process & evaluation forms for the intern program
  • Created consistency in evaluation of interns within departments and across the globe with standardized competencies and rating scales, ensured all interns receive clear & timely feedback mid-program and end of program, led University Recruiting Team & Business Partners to have more transparency into each intern’s performance which supported hands-on development as needed
  • Developed and piloted a training series for interns which consisted of 6 sessions with SMEs to educate on our business, our product, our technology & our main company goals/initiatives in collaboration with business partners
  • Initiated review of UnTapped (previously Canvas), a university recruiting/sourcing tool with a focus on diversity sourcing/hiring capabilities, user-friendly UX/UI, and includes a comprehensive event management tool as the product seemed better suited to fit our needs vs
  • Handshake
  • Following a thorough review of the vendor & the product, pitched the option to the team as a better product for a small team to attract and source high quality & diverse talent
  • Collaborated with teams across HR Ops & Tech Ops to on-board UnTapped and project led the integration with our ATS.

The Trade Desk

University Relations & Early Talent – Acting Lead
05.2022 - 02.2023

Job overview

  • Led the Global Intern Program for US, EMEA & APAC with the largest global intern class to-date (91 interns; +137% YoY from 2021) across Software Engineering, Data Science, Product Management, UX/UI and Technical Operations
  • Offer rate following the global intern program was ~80% (80% full-time offers, 20% return intern offers)
  • Global full-time offer acceptance rate was ~95% (highest full-time acceptance rate since the inception of the intern program)
  • Over 40% of full-time offer accepts identify as female
  • Partnered with global executive sponsors & internal stakeholders to drive strategy discussions to achieve recruitment & program goals
  • Piloted in-person Day 1 Intern Orientation & external social events across 8 US offices
  • These experiences positively enhanced our intern program experience and are now a standard part of our Global Intern Program each year
  • Project Managed Talent Acquisition presence and budget for the 2022 GraceHopper Conference (Women in Tech event)
  • Developed UR conference strategy focused on early engagement of high potential candidates and expedited interview timeline with the goal of increasing our hires from this DEI event
  • Partnered with Marketing to create our employer brand strategy
  • Stepped in to lead the team when the Director left the company - led and developed 2 University Recruiters, 1 Program Manager & 1 University Specialist (hired Intern Program Manager while Acting Lead of the team).

The Trade Desk

Global Academic Partnerships & Programs Manager
11.2019 - 09.2020

Job overview

  • Developed and managed tiered university relationships globally (focus on US East/Midwest/South & EMEA) with faculty, student organizations, and career centers to deepen the mutual partnership benefit through educational resources in programmatic advertising while developing non-traditional sourcing strategies to target a more diverse talent pool
  • Established relationship with HBCU’s through American Advertising Federation (AAF) partnership, specifically building out a relationship with Howard University
  • Developed a relationship with a well-respected Advertising faculty member & AAF collegiate chapter advisor
  • The partnership led to the Howard professor adding The Trade Desk Edge: Marketing Foundations course to her curriculum
  • Coordinated and executed our event presence as a main sponsor of the 2020 University of Illinois Sandage Symposium.

The Trade Desk

Talent Acquisition University Program Manager
01.2019 - 11.2019

Job overview

  • Developed strategic global recruiting plan for Software Engineering intern hiring (US & EMEA) inclusive of new university partnerships to support recruiting in expanding office locations
  • Managed global university relationships, event planning & execution to support Software Engineering intern recruiting and hiring
  • Collaborated with the Software Engineering Intern Lead to plan the Summer Intern Summit which brings the global summer intern class together to the headquarters in Ventura, CA
  • Created a process to coordinate travel arrangements for interns, added a community service component to the summit, managed all intern communication for the event, and created a post-summit intern survey to collect feedback
  • Evaluated the internship program to find areas to improve upon or build out to create a better internship experience
  • Advocated for Handshake, a university recruiting/sourcing tool, as the intern program continues to scale YoY
  • Took on an additional statement of work to manage Global Recruiting Events
  • Managed events of varying scale across several of our offices: ie: BuiltIn Job Fairs in LA/NYC/Boulder to large scale events (5000+ attendees) in Tokyo (Tokyo Career Forum) & Germany (Hamburg Career Fair)
  • Coordinated internally with our stakeholders, local recruiters, and attendees as well as externally with the vendors/partners
  • Worked directly with Marketing to build out Global TA Employer Brand marketing/event materials and swag
  • Brought on as a one-person team.

American Express

Manager, U.S. Campus Recruitment
06.2018 - 09.2018

Job overview

  • Managed end to end campus recruitment strategy, diversity strategy, interviews, and the summer program inclusive of the intern performance review process for 7 LOBs including Finance, Global Commercial Services, Global Consumer Services Group, Global Merchant & Network Services, Amex Digital Labs, Enterprise Digital & Analytics, and Credit & Fraud Risk in partnership with Senior Executives and internal stakeholders
  • Partnered with internal stakeholders and HRBPs to create a new campus recruitment function (Product Management) across 4 LOBs as well as update the campus strategy for Credit & Fraud Risk to help meet their ~330% increase in campus hiring targets
  • Digital Product Management business needs across 4 LOBs led to the creation of a new campus recruitment function and on-campus recruitment strategy to hire Undergraduate, Master’s, and MBA talent starting Fall 2018
  • Collaborated with the Credit & Fraud Risk organization to create a Full-Time Analyst & Manager on-campus recruitment strategy and refresh the Summer Internship on-campus recruitment strategy to pipeline additional campus talent into their organization to help meet their increased hiring needs
  • People leader for 4 Campus Recruiters and 2 Campus Coordinators.

American Express

Sr. Campus Recruiter / U.S. Campus Recruiter
09.2015 - 05.2018

Job overview

  • Created and executed a customized recruiting & diversity strategy across top ranked universities to support the acquisition of Undergraduate, MBA, and Master’s students to meet the summer intern and full-time hiring objectives of 9 Business Units
  • Refreshed on-campus engagement strategy and marketing techniques over a 2-year period which led to an increase of Marketing & Finance MBA applicants by 84% on average across 2 target universities (Wharton & Cornell)
  • Lead a team of business partners from 13 Business Units and 3 recruiting coordinators in the organization and execution of full-time and summer intern on-boarding for 250+ hires annually across 3 of our US offices (NYC, PHX, FTL)
  • Project managed all processes involved with the Applicant Tracking System (Taleo)
  • Created project plans, refreshed training materials, and conducted trainings (if needed) for the team to complete updates in the system accurately and by required deadlines as well as trained new recruiters/coordinators in Taleo
  • Partnered with Global Recruitment Operations to increase compliance with Amex and federal employment regulations
  • In 1 year, decreased the number of applicant status compliance errors from ~5000 down to 5 by developing step by step guides and training materials for the team to leverage while updating applicants in the system
  • Managed end to end campus recruitment strategy, diversity strategy, summer program, and interviews for Global Commercial Services
  • People Leader for 1 Campus Recruitment Coordinator.

Goldman Sachs & Co.

Securities Campus Recruiting Coordinator
01.2014 - 09.2015

Job overview

  • Supported campus recruiting for the Securities Division to fill the summer analyst class, seasonal/off-cycle interns, and the full-time analyst class while responsible for offer packet distribution, on-boarding process, and oversight of 150+ interns through the background and drug screen process
  • Managed the planning and execution of all on-site interviews/superdays, events and summer programming, while acting as the main point of contact for a high volume of candidate, summer intern, and new hire communication
  • Maintained data entry and tracking within multiple systems (e.g
  • ATS, on-boarding system, intern database, internal review system, macros, and excel spreadsheets) in order to provide accurate updates on recruiting metrics.

The Execu-Search Group

Executive Recruiter
12.2012 - 01.2014

Job overview

  • Full-Cycle recruitment for permanent candidates in the Healthcare Industry within the Tri-State area
  • Sourced perspective candidates through multiple resources (ie
  • LinkedIn, Indeed, Monster, job fairs, and cold calling).

Education

Harvard Business School Online

Management Essentials Certificate
05.2020

University Overview

The Ohio State University

Bachelors of Arts in Psychology
06.2012

University Overview

Skills

  • Project Management
  • Process Improvement
  • Microsoft Office proficient
  • Headcount Planning
  • Program Design & Execution
  • Building programs & recruitment strategies to scale
  • Global Intern Program Management
  • Source & Recruit top university talent

Accomplishments

Accomplishments
American Express, HR Pinnacle Award, 1 of 19 Global Human Resources employees selected to receive the business unit’s highest level of recognition Award given to team members who have consistently exceeded expectations in their roles, display exceptional leadership, and show a strong commitment to our Blue Box Values
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Software

Microsoft Office

Greenhouse

Workday

Handshake

UnTapped

Linkedin Recruiter

Timeline

University Relations & Early Talent – Acting Lead
The Trade Desk
05.2022 - 02.2023
University Relations & Early Talent Sr. Recruiter
The Trade Desk
09.2020 - 04.2023
Global Academic Partnerships & Programs Manager
The Trade Desk
11.2019 - 09.2020
Global University Recruiting Business Operations Manager
The Trade Desk
01.2019 - Current
Talent Acquisition University Program Manager
The Trade Desk
01.2019 - 11.2019
Manager, U.S. Campus Recruitment
American Express
06.2018 - 09.2018
Sr. Campus Recruiter / U.S. Campus Recruiter
American Express
09.2015 - 05.2018
Securities Campus Recruiting Coordinator
Goldman Sachs & Co.
01.2014 - 09.2015
Executive Recruiter
The Execu-Search Group
12.2012 - 01.2014
Harvard Business School Online
Management Essentials Certificate
The Ohio State University
Bachelors of Arts in Psychology

Similar Profiles

  • Baron Watson

    Baron WatsonBaron Watson

    Business Development: Account Executive at The Trade DeskBusiness Development: Account Executive at The Trade Desk

    View Profile
  • Kent Lieberman

    Kent LiebermanKent Lieberman

    Account Coordinator at The Trade DeskAccount Coordinator at The Trade Desk

    View Profile
  • Kendra Manzo

    Kendra ManzoKendra Manzo

    Senior Director, Business Development, Advertiser at The Trade DeskSenior Director, Business Development, Advertiser at The Trade Desk

    View Profile
MELISSA J. MARTEL