Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melissa Santiago

phoenix,az

Summary

Dedicated cashier with proven skills in customer service, cash register operation, and inventory management. Strong attention to detail and effective communication drive exceptional service and organization.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cashier

EZ Trip
taft
06.2023 - 06.2024
  • Work the register.
  • Clean pumps, parking lots, and coffee machines.
  • organize merchandise

Cashier

chevron
taft
08.2023 - 02.2024
  • I work at the register.
  • Clean and organize the store.
  • Stock the freezers.
  • Clean the parking lot, pumps, and coffee machines.

Night Stocker

Ralphs
Los Angeles
06.2019 - 06.2023
  • Stocked shelves with merchandise to maintain product availability and organization.
  • Received and processed inventory shipments in a timely manner.
  • Ensured compliance with safety and sanitation standards throughout the store.
  • Assisted customers in locating products and provided helpful information.
  • Monitored inventory levels, reporting shortages to management as needed.
  • Maintained clean and organized work areas to promote efficiency and safety.
  • Identified damaged goods and reported them to supervisor for return.
  • Operated pallet jacks and forklifts to move products throughout warehouse.
  • Maintained cleanliness of work areas throughout shift.
  • Restocked shelves with merchandise from back room storage area.
  • Trained new employees on proper procedures for stocking shelves overnight.
  • work Register

Telemarketer

temp angency
Los Angeles
01.2017 - 01.2019
  • Engaged customers through outbound calls to promote products and services.
  • Managed customer inquiries and provided accurate information on offerings.
  • Recorded detailed notes on customer interactions for follow-up actions.
  • Developed scripts to improve call effectiveness and customer engagement.
  • Scheduled appointments for sales representatives based on customer interest.
  • Maintained a positive attitude while handling challenging customer interactions.

Cook -cashier

El Poll Loco
Los Angeles
05.2015 - 06.2016
  • Greeted people and answered menu questions.
  • Cook food.
  • Wash the dishes.
  • Operated register to process payment.
  • Trained new employees by demonstrating.

cook -cashier

Taco Bell
Los Angeles
02.2013 - 05.2015
  • Greeted the guest pleasantly and answered my questions.
  • Cook food, prepare the food.
  • Wash the dishes.
  • Operated the register to process payments and collect payments for the order totals.
  • Trained new employees by demonstrating tasks during daily activities.

Education

High School Diploma -

West Phoenix High School
Phoenix, Az
05-2008

Skills

  • Cash register operation
  • Inventory management
  • Customer service
  • Merchandise organization
  • Payment processing
  • Stock replenishment
  • Sales promotion
  • Problem solving
  • Time management
  • Attention to detail
  • Team collaboration
  • Employee training
  • Effective communication
  • Daily reporting
  • Cleanliness standards
  • Payment collection
  • Multitasking and organization
  • Records maintenance
  • Drawer balancing
  • Cleaning and sanitizing
  • Refunds and exchanges
  • Merchandise exchange
  • Reliability and punctuality
  • Customer assistance
  • Sales techniques mastery
  • Professionalism and courtesy

Certification

  • Food handler

Languages

English
First Language
English
Proficient (C2)
C2
Spanish
Advanced (C1)
C1

Timeline

Cashier

chevron
08.2023 - 02.2024

Cashier

EZ Trip
06.2023 - 06.2024

Night Stocker

Ralphs
06.2019 - 06.2023

Telemarketer

temp angency
01.2017 - 01.2019

Cook -cashier

El Poll Loco
05.2015 - 06.2016

cook -cashier

Taco Bell
02.2013 - 05.2015

High School Diploma -

West Phoenix High School

Similar Profiles

CREATE PROFILE
Melissa Santiago