Meztli Yueliang González Delgado
Querétaro City, Querétaro
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bilingual costumer service position. Ready to help team achieve company goals.
Proven Cashier with a strong background in customer service and cash handling, demonstrated during tenure at two retail stores. Excelled in resolving customer complaints, enhancing loyalty through effective communication, and maintaining transaction accuracy. Skilled in Microsoft Office, showcasing honesty and dependability.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Cashier
Deportes Martí
Querétaro
02.2024 - 05.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Cashier and Call Sales Assistant
Petco
Querétaro
12.2022 - 05.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Managed approximately 200 payment operations per day.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business and managed CRM system to offer products and services personally by calling or messaging.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Genomic Sciences
UNAM
Juriquilla, Querétaro, Mexico 08.2023 - 08.2027
Skills
Customer Service
Cash Handling
Payment Processing
Daily Reporting
Honest and Dependable
Microsoft Office
Effective Communication
Certification
Certificate in Advanced English CAE (C2)
Timeline
Cashier
Deportes Martí
02.2024 - 05.2024
Bachelor of Science - Genomic Sciences
UNAM
08.2023 - 08.2027
Cashier and Call Sales Assistant
Petco
12.2022 - 05.2023
Certificate in Advanced English CAE (C2)
07-2022
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