At Regenerativo Wellness Bar/coffee Bar, I excelled as a Barista, enhancing customer satisfaction by creating personalized beverages and efficiently managing high-volume orders. My leadership in training new team members and expertise in operating complex coffee machinery, coupled with a friendly and outgoing nature, significantly contributed to a positive, team-oriented environment.
Hi, I’m
Michelle Patron Garcia
Tijuana
Summary
Overview
2
years of professional experience
Work History
Regenerativo Wellness Bar/coffee Bar
Barista
08.2022 - 04.2024
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Education
Preparatoria Juan Bosco Tijuana BC
Certificado from Administración
09.2019
University Overview
Escuela Secundaria Técnica 1 Tijuana BC
Certificado from Tecnología
08.2014
University Overview
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
- Cleanliness
- Team Leadership
- Excellent memory
Timeline
Barista
Regenerativo Wellness Bar/coffee Bar
08.2022 - 04.2024
Preparatoria Juan Bosco
Certificado from Administración
Escuela Secundaria Técnica 1
Certificado from Tecnología
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