Michelle Sauvé
Fort Saskatchewan
Summary
Compassionate and experienced funeral service professional with over 20 years of experience supporting families through funeral arrangements. Skilled in providing sensitive customer service, managing office operations, and performing specialized tasks such as embalming and cosmetic preparation of the deceased. Dedicated to delivering comfort and care with respect and dignity to the vulnerable.
Bringing highly-developed business sense and creative problem-solving skills. Quickly assesses operational needs and develops innovate strategies that successfully increase productivity and efficiency.
Overview
6
6
years of professional experience
Work History
Funeral Director/Embalmer
Robert Anderson Funeral Services
03.2025 - Current
- Discussed pre-arranged funeral options and explained pricing to clients.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Funeral Director/ Embalmer
Trinity Memorial
01.2020 - 02.2025
- Supported families in planning and arranging funeral services, providing compassionate guidance on options and assisting with decision-making during emotional times.
- Performed embalming and cosmetic preparation on the deceased, focusing on a natural appearance.
- Delivered empathetic customer service, catering to individual concerns and struggles.
- Coordinating with various service providers to ensure smooth and respectful proceedings for each service.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
Office Manager / Accounts Receivable Specialist / Funeral Director/ Embalmer
Dignity Memorial
09.2020 - 01.2020
- Managed accounts receivable, processing payments and maintaining accurate financial records to support business operations.
- Held check-writing authority to pay vendors, ensuring timely and accurate payments and maintaining strong vendor relationships.
- Oversaw office operations, organizing schedules, managing records, and coordinating administrative support for funeral services.
- Provided customer service, addressing family inquiries with compassion and professionalism, while assisting with funeral arrangements as needed.
Education
Funeral Service Program -
01.2003
Graduated 2003
Graduate Certificate - Human Resources Management
10-2025
Skills
- Customer Service: Skilled in providing empathetic and supportive service in high-stress environments
- Office and Financial Management: Experienced in accounts receivable, vendor relations, and overseeing office operations
- Embalming and Cosmetic Preparation: Proficient in embalming and makeup application for the deceased to provide families with a comforting final image
- Organizational Skills: Skilled in coordinating logistics and managing details for seamless funeral services
- Communication: Effective communicator, able to listen and respond compassionately to clients’ needs
- Obituary writing
References
Upon request.
Timeline
Funeral Director/Embalmer - Robert Anderson Funeral Services
03.2025 - Current
Office Manager / Accounts Receivable Specialist / Funeral Director/ Embalmer - Dignity Memorial
09.2020 - 01.2020
Funeral Director/ Embalmer - Trinity Memorial
01.2020 - 02.2025
Mount Royal University - Funeral Service Program,
Career City College - Graduate Certificate, Human Resources Management