Summary
Overview
Work History
Skills
References
Timeline
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MIGUEL TORIZ

San Jose Del Cabo

Summary

A responsible, hardworking, self-motivated, and passionate worker, Always full of energy, with an out going and friendly personality. With impeccable attention to detail. Great customer service skills. And a proven ability to establish and maintain excellent communication and relationships with clients and coworkers.

Overview

7
7
years of professional experience
3
3
Languages

Work History

Bar Staff

Foxglove
01.2024 - 05.2024
  • Fostered strong relationships with suppliers, negotiating favorable terms for bulk purchases that benefited both parties.
  • Developed rapport with regular patrons, resulting in increased repeat business and loyalty.
  • Provided exceptional service to large groups during events, coordinating drink orders efficiently for timely delivery.
  • Streamlined order processing by effectively multitasking while remaining attentive to individual customer needs.

Bar staff

Conch Kitchen and Bar
06.2023 - 12.2023
  • Developed and maintained an extensive knowledge of cocktails and drinks
  • Attention to detail, always making sure that drinks are prepared accurately and the bar area is well-maintained
  • Communicated effectively with customers, listened to their preferences, and engage in friendly conversations
  • Attention to the presentation, garnishing drinks creatively to enhance visual appeal
  • Attentive to customer's needs, maintaining a friendly attitude, and ensuring that everyone feels welcome
  • Handling cash transactions accurately and efficiently
  • Being able to modify recipes based on customer preferences or ingredient availability
  • Good collaboration and communication skills to ensure a smooth workflow, especially during peak hours.

Bar Staff

Passenger Hostel
01.2020 - 03.2020
  • Greeted customers in a friendly and professional manner
  • Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
  • Processed payments and balanced the register at the end of the shift
  • Maintained a clean and organized bar area, ensuring compliance with health and safety standards
  • Prepared and served basic cocktails and drinks with efficiency.

Smoothie Bar Supervisor

Olo Surf & Nature
01.2019 - 01.2020
  • Maintained a clean and organized bar, ensuring compliance with health and safety regulations
  • Trained and supervised new bar staff on menu items, customer service, and safety protocols
  • Managed inventory and restocking of bar supplies
  • Monitored cash flow and reconciled the bar's daily revenues and expenditures
  • Created a unique and welcoming atmosphere for customers that made them feel appreciated and valued.

Hotel Front Desk Agent

Riu Hotel & Resort Chain
01.2018 - 01.2019
  • Managed the front desk area and ensured a professional and welcoming environment for customers
  • Managed the front desk operations, ensuring that all inquiries were addressed in a timely and efficient manner
  • Managed the daily operations of the front desk, ensuring efficient service delivery and compliance with organizational standards
  • Trained new employees on front-desk operations and procedures
  • Provided excellent customer service by anticipating and responding to guest needs.

FOH

Sonora Grill
01.2017 - 01.2018
  • Greeted customers warmly
  • Established professional relationship with guest
  • Worked together with other servers and kitchen staff to ensure prompt delivery of all food and drinks.

Skills

Excellent Customer Service Skills

Adaptability

Multitasking Skills

Ability to Work Under Pressure

Interpersonal Communication Skills

Friendly and Outgoing Attitude

References

Freya Pinkerton, Conch Kitchen and Bar, +64 223 005 303

Timeline

Bar Staff

Foxglove
01.2024 - 05.2024

Bar staff

Conch Kitchen and Bar
06.2023 - 12.2023

Bar Staff

Passenger Hostel
01.2020 - 03.2020

Smoothie Bar Supervisor

Olo Surf & Nature
01.2019 - 01.2020

Hotel Front Desk Agent

Riu Hotel & Resort Chain
01.2018 - 01.2019

FOH

Sonora Grill
01.2017 - 01.2018
MIGUEL TORIZ