Miguel Gonzalez
Summary
With the desire of a permanent career and strong focus on maintaining security and safety, I thrive in environments where I can apply my practical skills to identify potential risks and implement effective solutions. I am passionate about working directly with teams and resources to ensure a secure and safe environment. My goal is to leverage my abilities to manage security operations, respond to emergencies, and safeguard the well-being of individuals and property.
Overview
6
6
years of professional experience
Work History
Detention Officer
Webb County Detention Center
08.2024 - Current
- 40 Hours/Week Full-time
- Non-federal/$40,650 per year
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Attended to feeding, housing, and physical well-being of inmates.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Fostered safer environment, conducting regular safety drills and emergency response exercises.
- Contributed to team effectiveness, sharing knowledge and experience during staff meetings.
- Improved facility cleanliness and orderliness, overseeing inmate work details for upkeep and maintenance.
- Responded promptly to emergency situations and provided medical aid.
Residential Supervisor
South Texas Family Residential Center
09.2022 - 08.2024
- 40 Hours/Week Full-time
- Non-federal/ $40,650 per year
- Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight
- Observed strict safety guidelines and regularly inspected bedrooms and common areas for any issues that posed danger to residents and staff members
- Facilitated minor care needs of facility by reporting issues to maintenance department for quick resolution
- Promoted diversity and inclusion to create welcoming and inclusive living environment for all residents
- Established consistent relationships with residents to maintain professional boundaries
- Participated in staff meetings and training to stay informed on policies and procedures
- Maintained communication with resident counselors, instructors and staff members to promote supportive environment
- Enforced rules and regulations to maintain order and safety in residence halls
Assistant Correctional Officer
Citrus County Detention Center
10.2022 - 11.2022
- 40 Hours/Week Full-time
- Non-federal/ $40,650 per year
- Tracked inmates through head counts, visitor logs, and scheduled activities
- Prepared, processed and maintained forms, reports, logs, records, and activity journals
- Escorted inmates to and from cells, court, hospitals, and medical appointments
- Observed behavior of inmates individually and in groups
- Supervised inmates during meals, recreation and other activities
Bay Attendant
Blue Beacon Truck Wash
11.2021 - 08.2022
- 40 Hours/Week Full-time
- Non-federal/$31,000 per year
- Carried out proper washing procedure by applying the necessary amount of chemicals
- Practiced safe washing distance from 18 wheelers and different type of vehicle surfaces
- Detailed hard to reach areas such as motor, chassis and semi truck roof tops
- Participated in washouts to remove ice, unnecessary debris, blood soaked surfaces, pallets and carcass remains
- Had high speed engagement through out the shift in all type of weather conditions
- Assisted in bay area maintenance by keeping work area clean
- Trained a total of 4 new additional staff
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers and staff
- Achieved customer satisfaction by providing high-quality professional service
Dishwasher/ Server Assistant/ Stocker
Cheddar's Scratch Kitchen
04.2021 - 11.2021
- 40 Hours/Week Full-time
- Non-federal/$27,000 per year
- Trained at least 5 new hires
- 3 waiter assistants and 2 dishwasher staff
- Sanitized common areas such as FOH, BOH, food prep area, lavatory rooms, walk in and freezer area as well as removed waste remains from both shifts, clean fryers and stove tops
- Maintained dish, cups and silverware clean as well as needed items for servers, bar and kitchen staff
- Assisted in preparing, restocking and labeling food items necessary for opening and closing shift
- Organized box deliveries that contained food items and tableware
Crew Member
Hooters of America
02.2019 - 03.2020
- 40 Hours/Week Full-time
- Non-federal/$24,000 per year
- Sanitized common areas such as FOH, BOH, food prep area, lavatory rooms, walk in and freezer area as well as removed waste remains from both shifts, clean fryers and stove tops
- Learned to manage how to run and carry out orders during celebratory days and rush hours
- Maintained dish, cups and silverware clean as well as needed items for servers, bar and kitchen staff
- Prepared, labeled and restocked food items necessary for opening and closing shift
Education
Highschool Diploma -
JB Alexander High School
Laredo, TX05.2018
Skills
- First Aid/CPR
- Organization and Time Management
- Crisis Intervention
- Group activities coordination
- Self-Motivated
- Adaptability
- Patience and tolerance
- Emergency response
LANGUAGE
English - Native
Bilingual or Proficient (C2)
Spanish - Fluent
Bilingual or Proficient (C2)
ADDITIONAL INFORMATION
- Authorized to work in the US for any employer
- Hooters Employee of the Month April2019
- Hooters Grill Games Regional Winner Award September2019
- Cheddars Scratch Kitchen Server Assistant Certified Trainer September2021
Hobbies
I like to do occasional art as well as play instruments that capture my attention, although not to a professional extent I do like to this on my free time.
Timeline
Detention Officer
Webb County Detention Center
08.2024 - Current
Assistant Correctional Officer
Citrus County Detention Center
10.2022 - 11.2022
Residential Supervisor
South Texas Family Residential Center
09.2022 - 08.2024
Bay Attendant
Blue Beacon Truck Wash
11.2021 - 08.2022
Dishwasher/ Server Assistant/ Stocker
Cheddar's Scratch Kitchen
04.2021 - 11.2021
Crew Member
Hooters of America
02.2019 - 03.2020
Highschool Diploma -
JB Alexander High School
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