Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
Generic
Miguel Manrique

Miguel Manrique

Monterrey, Nuevo León

Summary

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

Overview

13
13
years of professional experience

Work History

CEO

SINESTESIA MEDIA
08.2018 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Identified new revenue generation opportunities to maximize bottom-line profitability.
  • Established foundational processes for business operations.
  • Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
  • Procured and coordinated new resources to achieve sales targets within optimal timeframes.
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
  • Monitored key business risks and established risk management procedures.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Cultivated company-wide culture of innovation and collaboration.

CEO

CONECTRA | Language Brokers
05.2016 - Current
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
  • Fostered strong relationships with industry partners to expand business opportunities.
  • Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.

Interpreter

CONECTRA | Language Brokers
05.2016 - Current
  • Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
  • Streamlined business negotiations by offering precise interpretation services for international partners.
  • Supported legal proceedings by delivering accurate courtroom interpretations, ensuring fair representation for all parties involved.
  • Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
  • Assisted in the successful completion of various business projects by providing language support during meetings and presentations.
  • Enabled timely delivery of services to non-English speaking customers by translating written documents accurately and efficiently.
  • Facilitated smooth travel experiences for tourists by providing on-the-spot language assistance during guided tours or events.
  • Promoted cultural understanding and diversity within organizations by offering workshops on cross-cultural communication strategies.
  • Ensured compliance with industry standards and best practices by maintaining up-to-date knowledge of relevant terminology and concepts.
  • Collaborated with fellow interpreters to establish a consistent approach to translation, ensuring coherent messaging across multiple languages.
  • Expedited emergency response efforts, working closely with law enforcement, medical personnel, or first responders to provide immediate language support as needed.
  • Bridged cultural gaps within communities through participation in local outreach programs aimed at fostering understanding among diverse populations.
  • Contributed to the success of international conferences and events by delivering simultaneous interpretation for keynote speakers and panel discussions.
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Communicated with clients to understand interpreting needs and provide best service possible.

Interpreter

GIBLER
09.2011 - 05.2016
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
  • Interpreted conversations between foreign language-speaking clients and others.
  • Assisted foreign language-speaking clients with inquiries.
  • Interpreted spoken and written languages other than English and vice versa.
  • Completed precise translations of official documents with correct words and phrasing to meet legal standards.
  • Developed and maintained glossary of technical terms.

INTERPETER

Language Line Services
01.2011 - 05.2013
  • Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
  • Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
  • Contributed to increased customer satisfaction by addressing client concerns through professional interpretation services.
  • Enabled effective communication during crisis situations, remaining calm under pressure while delivering accurate verbal translations quickly and efficiently.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.

Education

CERTIFICATE - Language Interpretation

5,000 Hour Interpretation All Call Interpreter
LANGUAGE LINE SERVICES
02.2013

MBA - Marketing, Finance

UNIVERSITY OF TEXAS PANAMERICAN
EDINBURG TX
12.2007

Skills

  • Operational Excellence
  • Business Development
  • Effective Decision-Making

Accomplishments

  • Achieved increased customer satisfaction by introducing CRM for follow ups and customer ratings.

Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Upper intermediate (B2)

Timeline

CEO

SINESTESIA MEDIA
08.2018 - Current

CEO

CONECTRA | Language Brokers
05.2016 - Current

Interpreter

CONECTRA | Language Brokers
05.2016 - Current

Interpreter

GIBLER
09.2011 - 05.2016

INTERPETER

Language Line Services
01.2011 - 05.2013

CERTIFICATE - Language Interpretation

5,000 Hour Interpretation All Call Interpreter

MBA - Marketing, Finance

UNIVERSITY OF TEXAS PANAMERICAN

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Miguel Manrique