Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Miguel Ángel Corral Limón

Systems Engineer
Zapopan

Summary

Systems Engineer with 6 years of experience in server support, computer hardware maintenance, enterprise network installation, Active Directory administration, firewall setup and management, and telephone server installation and administration. Basic knowledge of programming languages such as Java, Python, and C#. Advanced English proficiency. Attentive, responsible, friendly, and highly motivated to work.

Overview

6
6
years of professional experience
18
18
years of post-secondary education
2
2
Languages

Work History

IT Assistant Manager

121 Mx, Branding
05.2022 - Current
  • Customer support in English for 121 users.
  • Oversaw IT department operations and training.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Ensured compliance with industry regulations by implementing comprehensive IT policies and procedures covering data privacy, security, and access controls.
  • Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Improved network efficiency by implementing new server configurations and optimizing system operations.
  • Created and terminated user's accounts from start to finish in business applications.
  • Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
  • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.

Ingeniero En Soporte Técnico

OpenSolution Conmutadores IP OpenERP (ODOO)
12.2019 - 06.2022
  • Installed new workstations, servers, routers, switches, firewalls, printers, scanners as part of ongoing technology refreshes.
  • Supported remote users by troubleshooting VPN connectivity issues ensuring seamless access from offsite locations.
  • Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
  • Enhanced network security by designing and implementing firewall configurations and policies.
  • Served as a key resource in incident response planning and execution, providing valuable insight into potential attack vectors and mitigation strategies.
  • Enhanced system reliability by conducting thorough inspections and troubleshooting of cable infrastructure.
  • Prevented potential future issues with meticulous attention to detail when inspecting cable connections, grounding points, and overall system organization.
  • Ensured optimal network functionality through the installation of fiber optic, coaxial, and copper cables.
  • Stayed current on developments in related Python frameworks.

Education

Bachelor of Engineering Technology - Computer Systems

Universidad Lamar
Guadalajara, Jalisco
05.2001 - 06.2019

Skills

IT risk assessment

IT asset management

IT compliance

Customer support

Problem-solving

Python

C#

Java

DHCP/DNS ethernet and firewall proficient

Firewall and security configuration

Personal Information

  • Nationality: Mexicano
  • Marital Status: Soltero
  • Place of Birth: Jalisco

Timeline

IT Assistant Manager

121 Mx, Branding
05.2022 - Current

Ingeniero En Soporte Técnico

OpenSolution Conmutadores IP OpenERP (ODOO)
12.2019 - 06.2022

Bachelor of Engineering Technology - Computer Systems

Universidad Lamar
05.2001 - 06.2019

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Miguel Ángel Corral LimónSystems Engineer