MIGUEL ÁNGEL PEREZ

As a Junior Dispatcher, you’ll be the central communication link between customers sending packages and drivers picking them up—whether at airports, hospitals, warehouses, or other locations. Your goal is to ensure each package is correctly identified, accurately assigned, and delivered on time, while maintaining strong customer satisfaction and operational efficiency.

• Assisted call-in customers with questions and orders.
• Increased sales revenue by consistently meeting and exceeding sales targets.
• Enhanced product knowledge through continuous training and professional development opportunities.
• Achieved top performer status within the company due to consistent high sales numbers.

Internet Troubleshooting Process (Customer Support Call)

• Receive inbound calls and offer medicare medicaid benefits. Try help get them and family into a good health plan.

• Call out to delinquent accts try to get customer's pay there car pymts make arrangements if failed to pay give. Another opportunity failed repo vehicle's.