Miguel Ángel Salinas Celestino

Focused, punctual, and analytical professional, committed to continuous learning and adaptation to new environments. Specialized in surveillance system supervision (CCTV), analysis of relevant events, and report generation for decision-making. Known for a problem-solving mindset, research into digital tools, and proposing solutions that optimize processes, as well as collaborating effectively in teams to achieve objectives. I have over 6 years of experience in emergency response (911) and currently perform operational monitoring and security analysis for commercial branches. I seek to join an organization where I can add value to security and operational analysis processes, applying my analytical skills and experience in critical environments while continuing my professional growth.

Monitoring Analyst – Empeño Fácil

• Designed several Excel files that reduced data entry time for certain activities.
• Recognized internally for resolving the highest number of incidents within just three months of joining.

911 Call taker – Secretaría de Seguridad Pública Municipal de Querétaro

• Contributed to the training of new operators by coaching incoming personnel.

Administrative Clerk – Geoban SA (Santander Group)

• Maintained zero errors in account validations during my tenure.
• Quickly adapted to internal protocols in a corporate banking environment.

• Basic Microsoft Office Tools (Excel), UNAM, Online
• Teamwork, Fundación Carlos Slim, 2021
• Meeting Management, Fundación Carlos Slim, 2023
• Self-training in digital problem-solving and basic task automation, applied experience in a work environment