Miguel Ortega

• Developed and executed logistics plans for successful project completion, ensuring on-time deliveries and customer satisfaction.
• Maintained excellent working relationships with customers by efficiently responding to inquiries and provide great rates on loads.
• Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
• Collaborated with cross-functional teams to optimize workflows, enhancing overall operational efficiency.
• Contacted brokers to set up loads across country , in cosntant communication with the accounting and invoice team.

• Sales Representative, in charge of selling Xfinity mobile lines for customers with internet service, responsible of porting devices, new cell phone equipment with a protection plans, and qualify them for a Gift Card taking payments, as well as selling Xfinity home phone, internet and cable packages in bundle deals.

• In charge of small business sales of bathrooms sinks water pumps water tanks and fossils shower heads mirrors with Bluetooth in charge of delivers and storage department
• Help my boss translate contracts or business with foreigners.

• Sales representative in charge of placing orders of the merchandise and put in the payments, when necessary, refunds
• Contact the carrier to track down the package or the store
• Created labels for return items
• Help them with gift card credit and answer bills and invoice questions.
• Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
• Prepared invoices, reports, financial statements and other documents using zendesk

Avis and Budget handle car rentals help them set up car rentals and offer the best price

Got in touch with the airport or location of drop out, road assistance, transfer them to customer service, and give any indication needed for them to return their vehicle.

Expedited resolution times by effectively prioritizing and managing multiple cases simultaneously.

Contributed to achieving company goals by consistently meeting or exceeding performance metrics.

Amazon Had to do with packages call the carrier and process refunds. Also, deal with forms. Damage products elaborate forms for 3rd party sellers take products of the system pulling Andon cords. help with gift card credit. Give out credits to keep the customer happy.

Comdata payment and compliance solution that facilitates fleet operations. control costs. talk only with account holders who unblock cards. For drivers, handle billing invoices explained the amounts owed and take payment

United Healthcare agent as prescription drug plans for people 65 years and older also with people that need insurance help them with forms and talk to the pharmacy or with the nurse assign to the patient.

• business Application
• GPA: 3.0
• Xfinity Sales certificate