Miguel Angel Gonzalez Duran

• Negotiated contract terms with service providers to secure favorable pricing for clients while maintaining high-quality service delivery standards.
• Analyzed network security and current infrastructure, assessing areas in need of improvement.
• Collaborated with cross-functional teams to ensure successful project outcomes, fostering strong relationships within the organization.
• Identified best hardware and network system to delivery the best solution to the end customers on time.
• Delivered best quality Internet services with Microwave and Fiber Optic to Industry and Government Sectors, for customers like: Grupo Bimbo, Pepsico, Grupo Femsa, Sigma Alimentos, Pemex, FGR, Diconsa, Liconsa, Segalmex, etc.
• Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
• Established effective communication channels between internal teams and external clients to facilitate smooth project execution.
• Developed strong communication and organizational skills through working on group projects.
• Worked effectively in fast-paced environments.
• Communicated regularly with customers concerning data exchange and technology integration.
• Enhanced client satisfaction by proactively addressing concerns and providing timely updates on progress.

• Negotiated contracts with vendors like Huawei and suppliers like Voseda and other ones to obtain best pricing and terms.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate. Customers like IMSS and Transporte Colectivo Metro.
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly, mainly for IMSS with more than 800 sites around the República Mexicana.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms with service providers to deploy installation with MPLS Huawei for about 800 sites around to all the República Mexicana.

• Developed proof-of-concept prototypes as needed to validate proposed approaches prior to full-scale implementation for Secretaria de Hacienda (SAT) at CPN Data Center with Cisco ASA-5500 and ASAv.
• Developed custom scripts for efficient data migration, minimizing errors during the integration process for Secretaria de Hacienda (SAT) at CPN Data Center with Cisco ASA-5500 and ASAv.
• Developed Plan Schedule to debug rules from the legacy Firewalls ASA to the new ones and dates to execute migration maintenance windows.

• Team Lead for Sprint Network USA from México with Ericsson Core Platform for South USA Market working with: MSCe-Central Switches, RNCs, Core LAN Switches, and RAN Wireless, including Unix Management Servers.
• Delivering Tier II support accomplishing with SLA and KPIs demanding by the customer.
• CDMA Leader Implementer eBSC platforms with Sprint, guiding to about 10 Engineers during the eBSC implementation for Sprint South Region.
• Remote Network Integrator for Verizon Wireless (USA – SoCal-South of California) Wireless Network with CDMA Technology, I performed Carrier Adds, BTS’s sites conversions from DCG to eDCG, DCG T1’s to IPBH, etc.
• Network Integration of CDMA networks for: Sprint, Verizon, T-Mobile, Cricket, USCC, Codetel – Dominican Republic, Open Mobile, Carolina West, etc.
• I mentored to new Engineer Graduates to work with USA markets.
• I guided Engineers for EEGS Migrations with LTE infrastructure for Sprint USA, all markets with Ericsson-Nortel platform.

• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• I Designed LAN - WAN Network, and supported networks operations.
• I Managed Service Providers in order to re-structure LAN-WAN connectivity for migrations.
• I guide and managed tasks to get Data Center migration.
• I managed activities during Monex Offices Migration assuring transparent Re-Location of: IT operations, Leased Lines Brokers, Internal Leased Lines, and New Connectivity Infrastructure.

Remote Network Integration

• I Provisioned new services: ATM, Frame Relay, AAL1Ces, EVDO, GPRS, etc. for Carrier networks like: T-Mobile (USA), Telefonica (México, Argentina, Perú), Windtelecom, Codetel (República Dominicana), Telemedía (Belize), PRTC (Puerto Rico), Centenial. Etc.

Sales Support Engineer Data

• Sales Support Engineer, giving technical presentations, technical support to customers or partner channels, etc.
• Developing Product and Services Proposals for end customers and Channel Partners.

Technical Support

• I supported customers Networks for: Telcel, Axtel, Telefónica, Unefón, Iusacell, etc, with technologies and services like Voice, Data, IP, ATM, FR, etc.