Miguel Angel Marin Soto
Aguascalientes
Summary
Dynamic and highly motivated Data Analyst with extensive experience in data reporting, system analysis, and business intelligence. Proven ability to develop and optimize reports, enhance data-driven decision-making, and streamline data processes across multiple platforms. Adept at leveraging SQL, Power BI, and data visualization tools to provide meaningful insights that drive operational efficiency. Strong problem-solving skills with a background in database management, automation, and cross-functional collaboration.
Overview
9
9
years of professional experience
Work History
Data Operations Insight Specialist
Resideo
03.2024 - Current
- Maintain, improve, and develop reports for multiple systems within the CX Organization
- Work with platforms such as TalkDesk, Salesforce, SAP, Khoros, GetFeedback, InMoment, and CXOmni to extract, analyze, and present data
- Created Tableau data visualizations to enhance decision-making processes
- Automate and enhance reporting processes to improve efficiency and accuracy
- Collaborate with cross-functional teams to support business intelligence and data-driven decision-making
- Troubleshoot reporting issues and optimize data pipelines
- Educated staff on organizational mission and goals to help employees achieve success.
Sr. SQL Developer / Team Lead (Markit IHS - EDM)
EPAM Systems
11.2022 - 03.2024
- Provided technical assistance on database and EDM-related issues
- Developed complex SQL queries for data extraction and reporting
- Developed, implemented and optimized stored procedures and functions using T-SQL.
- Resolved complex business issues, proposing long-term solutions to avoid repeat problems.
- Optimized database performance by resolving deadlocks and concurrency issues
- Worked with application development teams to enhance existing database architectures
- Created optimal technical solutions to user needs with in-depth system analysis.
Lead Data Analyst
Benchmark Digital Partners
03.2022 - 11.2022
- Managed data collection, organization, and analysis using MS SQL
- Developed and maintained a data warehouse for enterprise reporting
- Provided trend analysis and insights for executive and project teams
- Created Tableau data visualizations to enhance decision-making processes
Lead IT Project Management Specialist
Benchmark Digital Partners
04.2021 - 03.2022
- Managed IT project lifecycles, ensuring timely delivery and risk mitigation
- Developed documentation and coordinated initiatives with internal teams
- Managed projects from procurement to commission.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Proved successful working within tight deadlines and a fast-paced environment.
End User Support Specialist
TechMahindra
04.2019 - 04.2021
- Provided technical support and troubleshooting for enterprise users
- Maintained ServiceNow documentation and resolved system incidents
IT Project Manager | Full Stack Developer
Sigue Corporation
01.2016 - 03.2019
- Led multiple IT projects, coordinating across teams to ensure smooth deployments
- Developed and maintained applications using C#, .NET, JavaScript, and SQL Server
- Designed and optimized database structures for enterprise applications
Education
Bachelor of Science - Computer Systems Engineering
Tecologico Universitario Aguascalientes
Aguascalientes, Mexico09-2021
Bachelor of Science - Computer Systems Engineering
Instituto Tecnológico De Tijuana
Baja California, Mexico09-2015
Skills
- Data Analysis & Visualization: Tableau, SQL, Excel, CXOmni, Power BI
- Databases & SQL: MS SQL Server, MySQL, PostgreSQL
- CRM & CX Tools: Salesforce, TalkDesk, Khoros, SAP, GetFeedback, InMoment
- Programming & Scripting: Python, SQL, VBA, JavaScript, C#
- Business Intelligence & Reporting: Report automation, ETL processes, trend analysis
- Project Management: Agile, Scrum, Jira, Confluence
Timeline
Data Operations Insight Specialist
Resideo
03.2024 - Current
Sr. SQL Developer / Team Lead (Markit IHS - EDM)
EPAM Systems
11.2022 - 03.2024
Lead Data Analyst
Benchmark Digital Partners
03.2022 - 11.2022
Lead IT Project Management Specialist
Benchmark Digital Partners
04.2021 - 03.2022
End User Support Specialist
TechMahindra
04.2019 - 04.2021
IT Project Manager | Full Stack Developer
Sigue Corporation
01.2016 - 03.2019
Bachelor of Science - Computer Systems Engineering
Tecologico Universitario Aguascalientes
Bachelor of Science - Computer Systems Engineering
Instituto Tecnológico De Tijuana
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