Miguel Angel Hernandez Lopez
Yuma AZ,
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Correctional Officer
State of Arizona
08.2023 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts and internal movements for over 700 inmates.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Enhanced staff training programs, leading to improved operational standards.
- Facilitated effective emergency response drills, preparing staff for potential crises.
- Worked throughout diverse levels of custody, providing professional driven support from minimum custody to close custody levels.
Front Desk Clerk
Hotel San Angel & Spa
03.2022 - 03.2023
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved service-related problems and documented actions in system.
- Used internal software to process customer data, updated information and collaboration with team members to handle guest requirements.
Pool Construction
Flores y Fuentes Ingenieros
03.2020 - 03.2022
- Worked in team environment to maintain high levels of productivity.
- Organized materials, tools and heavy equipment to supply team members based on job needs.
- Enhanced team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment.
- Provided first class customer service to meet deadlines with guaranteed satisfaction.
- Closely monitored coworkers, tasks and construction areas to minimize safety accidents and maximize productivity.
Education
Bachelor of Science - Criminology
Universidad Estatal De Sonora
San Luis Rio Colorado, Sonora, Mexico.10.2023
High School Diploma -
Yuma Catholic Highschool
Yuma Arizona05-2018
Skills
- Professional Relationships
- Social Perceptiveness
- Problem-Solving Skills
- Operational Requirements
- Departmental Support
- Safety Protocols
- Conflict resolution skills
- Safety and security enforcement
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hobbies
Art
Photography
Travel
Volunteer Work
Timeline
Correctional Officer
State of Arizona
08.2023 - Current
Front Desk Clerk
Hotel San Angel & Spa
03.2022 - 03.2023
Pool Construction
Flores y Fuentes Ingenieros
03.2020 - 03.2022
Bachelor of Science - Criminology
Universidad Estatal De Sonora
High School Diploma -
Yuma Catholic Highschool
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