MS Office
Miguel Castañeda Carlos
Operations Manager - Project Management Professional
Mexicali,Baja California
Summary
Reliable Operations Manager and Project Management Professional with more than 15 years of professional experience focused on successful team building, cost-cutting, and operational improvements. Determined to cut costs without impacting quality of products and services. Diligent team player committed to building high-performing teams. Passionate about innovation and technology focused on customer service and sustainability.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
6
6
Certificates
2
2
Languages
Work History
Operations Manager
Solistica (FEMSA)
Mexicali, Baja California
09.2017 - 01.2021
- Responsible for managing operational units in León, Guanajuato (2018), Tijuana and Mexicali, Baja California (2019-2021) providing distribution services to over 1400 OXXO stores.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Operations Superintendent
Solistica (FEMSA)
Mexicali, Baja California
06.2015 - 09.2017
- Responsible for operations department, effectively managing 150+ collaborators to provide services for more than 650 OXXO stores across Baja California and Sonora.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Devised processes to boost long-term business success and increase profit levels.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Project Coordinator
Solistica (FEMSA)
Mexicali, Baja California
03.2014 - 06.2015
- Responsible for leading teams that implemented projects which benefited Solistica with more than 1.5 million pesos in profits and savings.
- Ensured, as certified Project Management Professional, that all projects were properly planned, executed, and documented using PMI methodology, achieving expected results by customers.
- Coordinated presentations for customers and project members to detail project scope, progress and results.
- Internal Auditor responsible for maintaining and improving Quality Management System (ISO 9001) and Road Traffic Safety Management System (ISO 39001.
Project Manager
CertuIT Consultores SC
Mexicali, BC
05.2010 - 02.2014
- Responsible for managing software project portfolio, driving team success through shared vision and recognition of quality performance to achieve projects over 2 million pesos.
- Activities included contract negotiation, system definition and design, planning, execution and control of tasks, leading each team to achieve required results by customers.
- Specialist in account and customer management, business process analysis, requirements elicitation and specification, interface prototyping and software quality assurance.
Hardware Manager
Gameloft
Mexicali, Baja California
09.2006 - 03.2010
- Managed and coordinated inventory between Mexico and United States studios serving over 200 developers and testers.
- Worked directly with suppliers for equipment acquisition and imports.
- Definition and execution of improvement projects for hardware department
Education
MBA - Business Administration
CETYS Universidad
Mexicali 09.2012 - 11.2014
Bachelor of Science - Computer Engineering
Instituto Tecnologico De Mexicali
Mexicali 09.2001 - 06.2005
Skills
Business Leadership
Software
Excel
MS Project
Oracle Transportation Management
Certification
Project Management Professional (ID# 1696944) - Project Management Institute
Timeline
Inventory Management, Procurement, Distribution and Value Network Design (Certified Program) - Logyca @ edX
08-2021
Risk Management for Projects - University of Adelaide @ edX
02-2020
Advanced Leaders Program - FEMSA and the RBL Group
09-2018
Building Great Leaders Seminar - FEMSA and Neways International
11-2017
Operations Manager
Solistica (FEMSA)
09.2017 - 01.2021
Managerial Skills Development Diploma Course - CETYS Universidad
09-2017
IDB6x: Project Management - IDB @ edX
05-2016
Operations Superintendent
Solistica (FEMSA)
06.2015 - 09.2017
Project Coordinator
Solistica (FEMSA)
03.2014 - 06.2015
Project Management Professional (ID# 1696944) - Project Management Institute
02-2014
MBA - Business Administration
CETYS Universidad
09.2012 - 11.2014
Project Manager
CertuIT Consultores SC
05.2010 - 02.2014
Hardware Manager
Gameloft
09.2006 - 03.2010
Bachelor of Science - Computer Engineering
Instituto Tecnologico De Mexicali
09.2001 - 06.2005
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