MS Office
Miguel Castañeda Carlos
Operations Manager - Project Management Professional
Mexicali,Baja California
Summary
Reliable Operations Manager and Project Management Professional with more than 15 years of professional experience focused on successful team building, cost-cutting, and operational improvements. Determined to cut costs without impacting quality of products and services. Diligent team player committed to building high-performing teams. Passionate about innovation and technology focused on customer service and sustainability.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
6
6
Certificates
2
2
Languages
Work History
Operations Manager
Solistica (FEMSA)
Mexicali, Baja California
09.2017 - 01.2021
- Responsible for managing operational units in León, Guanajuato (2018), Tijuana and Mexicali, Baja California (2019-2021) providing distribution services to over 1400 OXXO stores.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Operations Superintendent
Solistica (FEMSA)
Mexicali, Baja California
06.2015 - 09.2017
- Responsible for operations department, effectively managing 150+ collaborators to provide services for more than 650 OXXO stores across Baja California and Sonora.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Devised processes to boost long-term business success and increase profit levels.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Project Coordinator
Solistica (FEMSA)
Mexicali, Baja California
03.2014 - 06.2015
- Responsible for leading teams that implemented projects which benefited Solistica with more than 1.5 million pesos in profits and savings.
- Ensured, as certified Project Management Professional, that all projects were properly planned, executed, and documented using PMI methodology, achieving expected results by customers.
- Coordinated presentations for customers and project members to detail project scope, progress and results.
- Internal Auditor responsible for maintaining and improving Quality Management System (ISO 9001) and Road Traffic Safety Management System (ISO 39001.
Project Manager
CertuIT Consultores SC
Mexicali, BC
05.2010 - 02.2014
- Responsible for managing software project portfolio, driving team success through shared vision and recognition of quality performance to achieve projects over 2 million pesos.
- Activities included contract negotiation, system definition and design, planning, execution and control of tasks, leading each team to achieve required results by customers.
- Specialist in account and customer management, business process analysis, requirements elicitation and specification, interface prototyping and software quality assurance.
Hardware Manager
Gameloft
Mexicali, Baja California
09.2006 - 03.2010
- Managed and coordinated inventory between Mexico and United States studios serving over 200 developers and testers.
- Worked directly with suppliers for equipment acquisition and imports.
- Definition and execution of improvement projects for hardware department
Education
MBA - Business Administration
CETYS Universidad
Mexicali 09.2012 - 11.2014
Bachelor of Science - Computer Engineering
Instituto Tecnologico De Mexicali
Mexicali 09.2001 - 06.2005
Skills
Business Leadership
Logistics and Distribution
Project Management
Talent Development and Team Building
MS Excel (Data Analysis and Decision making)
Software
Excel
MS Project
Oracle Transportation Management
Certification
Project Management Professional (ID# 1696944) - Project Management Institute
Timeline
Inventory Management, Procurement, Distribution and Value Network Design (Certified Program) - Logyca @ edX
08-2021
Risk Management for Projects - University of Adelaide @ edX
02-2020
Advanced Leaders Program - FEMSA and the RBL Group
09-2018
Building Great Leaders Seminar - FEMSA and Neways International
11-2017
Operations Manager
Solistica (FEMSA)
09.2017 - 01.2021
Managerial Skills Development Diploma Course - CETYS Universidad
09-2017
IDB6x: Project Management - IDB @ edX
05-2016
Operations Superintendent
Solistica (FEMSA)
06.2015 - 09.2017
Project Coordinator
Solistica (FEMSA)
03.2014 - 06.2015
Project Management Professional (ID# 1696944) - Project Management Institute
02-2014
MBA - Business Administration
CETYS Universidad
09.2012 - 11.2014
Project Manager
CertuIT Consultores SC
05.2010 - 02.2014
Hardware Manager
Gameloft
09.2006 - 03.2010
Bachelor of Science - Computer Engineering
Instituto Tecnologico De Mexicali
09.2001 - 06.2005