Literatura
Miguel Ángel Sánchez Martíenz
Estudiante De Medicina
Huixquilucan
Summary
Dynamic and results-driven professional with a proven track record at Universidad Anáhuac, specializing in neuroscientific therapies. Demonstrates exceptional problem-solving abilities and a friendly, positive attitude, fostering teamwork and collaboration. Excelled in customer service and proficient in Microsoft Office, significantly contributing to project successes and client satisfaction.
Eager to learn.
Overview
6
6
years of professional experience
1
1
Certification
5
5
Languages
Work History
Investigador En Terapias Neurocientíficas
Universidad Anáhuac
09.2023 - Current
- Capacidad demostrada para aprender rápidamente y adaptarse a nuevas situaciones.
- Hábil para trabajar de forma independiente y colaborativa en un ambiente de equipo.
- Trabajó bien en equipo, brindando apoyo y orientación.
- Apasionado por aprender y comprometido con la mejora continua.
- Gestio de tiempo de manera eficiente para completar todas las tareas dentro de los plazos.
- Ayudé con las operaciones diarias, trabajando de manera eficiente y productiva con todos los miembros del equipo.
- Trabajé en horarios flexibles en turnos nocturnos, de fin de semana y festivos.
- Participó en proyectos de equipo, demostrando capacidad para trabajar de manera colaborativa y efectiva.
- Universidad Anáhuac. Participación en investigación sobre terapia tSCS para pacientes con lesiones medulares, incluyendo la redacción de un próximo reporte de caso.
Voluntario En Fundación Oncológica
Fundación Vuela
09.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Representante Bilingüe De Atención al Cliente
Atento Servicios SA De CV
08.2019 - 12.2019
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Enhanced company reputation by providing exceptional customer service and support.
- Contributed to team sales goals by upselling products and services to customers.
Asesor De Estilo Y Ventas
Grupo ODEM
03.2019 - 07.2019
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Developed strong relationships with clients through regular communication and excellent customer service.
Asistente Contable
Oscar Flores Mureiro En Flores Muleiro Y Asociados
10.2018 - 02.2019
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
- Improved team productivity by organizing and maintaining digital and physical financial records.
Education
High School Diploma -
Centro Escolar Del Lago
Cuautitlán Izcalli, México, Mexico 05.2001 -
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
Microsoft Office
Problem-Solving
Accomplishments
Diplomas y reconocimientos en neurología
Certification
Brain Week
Interests
Arte
Cultura
Deportes
Voluntariado
Lectura, idiomas, deportes
Tengo una profunda curiosidad por el aprendizaje continuo, lo cual me lleva a disfrutar de la lectura y del arte en sus múltiples expresiones. Me interesa explorar la cultura en su diversidad y asistir a eventos que fomenten el diálogo cultural. También soy amante de los deportes, disfrutando tanto de la actividad física como del trabajo en equipo, y siento una gran satisfacción en el voluntariado, donde puedo contribuir a causas que impactan positivamente en la vida de los demás.
Timeline
Investigador En Terapias Neurocientíficas
Universidad Anáhuac
09.2023 - Current
Voluntario En Fundación Oncológica
Fundación Vuela
09.2022 - Current
Brain Week
09-2022
Representante Bilingüe De Atención al Cliente
Atento Servicios SA De CV
08.2019 - 12.2019
Asesor De Estilo Y Ventas
Grupo ODEM
03.2019 - 07.2019
Asistente Contable
Oscar Flores Mureiro En Flores Muleiro Y Asociados
10.2018 - 02.2019
High School Diploma -
Centro Escolar Del Lago
05.2001 -