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Associate Principal Engineer

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Maria is a proven & passionate expert, with over 6 years of professional experience working as an interpreter, translator, and teacher. Her passion for languages started at the young age of seven when she began learning English as a second language. She has since worked tirelessly to develop a full & comprehensive fluency in both written & oral English. Maria is currently pushing herself to become fluent in German. She has a successful background working as a Video & Audio Interpreter within the Medical, Financial & Customer Service sectors.
In addition, Maria is Friendly and communicative, with natural aptitude for customer service and problem-solving. Familiar with essential customer service principles and proficient in handling inquiries and resolving issues efficiently. Committed to creating positive client experiences and fostering long-term customer relationships.

I am a trilingual professional fluent in English, Spanish, and French, with over five years of experience in customer service roles that require strong communication skills, problem-solving abilities, and technical proficiency. My background includes working as a medical interpreter, which has refined my ability to manage sensitive and complex interactions with clarity and discretion. My special skills include excellent interpersonal abilities, enabling me to resolve conflicts effectively and genuinely understand customer needs, which are crucial components of effective customer service. I hold a Bachelor of Business Administration degree. I am currently pursuing a master's degree in the same field, which will equip me with advanced business knowledge and analytical skills relevant to this role.
Professional language expert with solid background in accurate and effective communication. Skilled in interpreting complex information, bridging language barriers, and enhancing understanding in diverse settings. Strong focus on collaboration and adaptability to meet evolving team needs, ensuring reliable support and achieving results. Proficient in multiple languages, cultural sensitivity, and maintaining confidentiality.

Responsible, trustworthy, conscientious, results-driven bilingual professional skilled in customer service and Spanish interpretation and translation, as well as key-holder opening and closing procedures and responsibilities as both a medical receptionist and bank teller. Experience includes consecutive interpreting, and document preparation and translation in various sectors, including healthcare, legal, educational, and social services. Managed high-value assets and sensitive records, including cash handling in banking and HIPAA-compliant patient data in medical reception.
Also, a compassionate individual with 40+ years of combined volunteer and lived experience supporting individuals with complex needs, including mental health, intellectual, developmental, and physical disabilities. Certified in Mental Health First Aid (MHFA); currently training to become certified as a Community Health Worker. Resolute in managing complex client needs with empathy; promoting independence & advocacy.
Optimistic team player able to work well under pressure, and eager to take on new challenges. Principled with an excellent work ethic, verbal and written communication, problem-solving, and active listening and interpersonal skills. Adept at working effectively unsupervised, quickly mastering new skills, and adhering to strict codes of confidentiality and impartiality, especially during all virtual and in-person interpreting assignments, and anything concerning PHI. Diligent in ensuring culturally sensitive service, professional ethics, and respectful communication across diverse groups in community, legal, and clinical settings. Passionate about continuous learning and professional development, with dedication to achieving company goals and delivering exceptional service.

Dynamic bilingual professional with extensive experience in early childhood education and social services. At TransPerfect Connect, I excelled in remote interpreting, showcasing my communication skills and customer service excellence. Passionate about fostering safe learning environments, I successfully led teams and implemented innovative curricula, ensuring every child's needs were met.

MILEDI BRETÓN RODRIGUEZ

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Spanish Interpreter

Online and On-site English Teacher

Online English Teacher

English as a Second Language Teacher

Dental Hygienist

Waitress, Cashier

Waitress, Cook

Ticket Seller, Sanck Bar Worker

Hostess

Education

Bachelor of Psychology -

Bachelor’s Degree in English Language Teaching -

High School Diploma -