Summary
Overview
Work History
Education
Skills
Affiliations
Training courses
Relevant Experience
Timeline
Generic
Minesh Agnihotri

Minesh Agnihotri

Brighton,Essex

Summary

‘An articulate and adaptable individual with ambition who thrives on the pursuit of excellence' A passion for customer relations- Organised and dedicated management professional with extensive background in client service. Achieving service excellence by focusing the team on getting the little things right. While strongly task focused, is also a people person. An engaging interpersonal style, which enables the development of excellent working relationships with the team, and with both internal and external clients.

Overview

36
36
years of professional experience

Work History

BDM Manager / Public Sector Partner specialist

Zedify
Brighton , East Sussex
06.2021 - Current
  • Management of final mile zero-emission logistics company
  • Business development with local and national clients
  • Streamlined processes to allow for 55% in growth of national and local clients
  • Management to include Data analysis, P&L, payroll, Human Resources, staff training and development
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Outlined annual and quarterly priorities to guide departmental growth.
  • Team management
  • Monitored health and safety measures for guaranteed compliance.
  • Delivered KPI targets and improvements on consistent basis through excellent leadership.
  • Liaised with local government and public sector for Grant and tender contracts

Founder

TheKariClub.com
Brighton, East Sussex
03.2018 - 06.2021

Recipe box business involving direct to customer and direct to business in speciality cuisine

  • Management of retail and online shop selling direct to customers
  • Management to encompass all areas of running a small independent business
  • Established budgets based on historical, current and forecasted business data.
  • Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
  • Developed cold chain and fresh produce logistics
  • Developed and implemented marketing and sales strategies, increasing brand awareness and driving revenue growth.
  • Made strategic decisions to guide company's growth and expansion
  • Fostered customer loyalty with excellent service standards and quality products.

Managing director

Indian Summer UK Ltd
Brighton
09.2001 - 02.2017

Founded a business and achieved a turnover of in excess £1 million

  • Daily operation of Business processes
  • Overall policies, vision and structure
  • Management to encompass all areas of running a small independent business
  • Increased new business connections and revenue generation opportunities by improving networking strategies.
  • Cultivated strong work culture and high standards to drive employee retention and performance.
  • Provided customers with outstanding service, extending relationships for future business opportunities.

Myoelectric Service Technician

Otto Bock UK Ltd
London, Surrey
11.1997 - 09.2001
  • Specialist service and supply for the world market leader in the field of Orthopaedic technology in upper extremity prosthesis and prosthetic knee components for United Kingdom.
  • Formulated and submitted service reports to inform management regarding status and updates.
  • Regularly dealt with patients and assessing patent care according to a professional charter
  • Involved in training and mentoring technicians throughout the United Kingdom.

Prosthetic Technician

Prosthetics UK Ltd
Brighton
04.1989 - 10.1997
  • I started my career with this company under a 4-year course and was responsible for daily manufacture for all lower extremity prosthesis under the National Health Service
  • Worked safely with thermoplastic and thermosetting materials and metal alloys.
  • Designed and fabricated orthotic and prosthetic devices.
  • Tested and evaluated orthotics and prosthetics for proper fit, function and comfort.
  • Gathered design and fabrication data from patient casts and impressions.

Education

GCSE -

Blatchington Mill Secondary School
Brighton

Higher National Diploma - Prosthetics

London School of Prosthetics
London
09/1990 - 09/1993

Mechanical Engineering - Mechanical Engineering

Brighton College of Technology
Brighton
09.1990

Skills

  • Business development
  • Team Leadership
  • Customer relations
  • Project management
  • Relationship management
  • Team leadership
  • Communication skills
  • Customer-focused
  • Problem-solving
  • Customer relationship management systems
  • Mentoring and coaching
  • Profit and Loss Analysis

Affiliations

  • Premier league Table tennis
  • Cycling
  • Cooking

Training courses

  • Lean Management Level 2 - 2023
  • Mental Health & Advocacy - 2023
  • Equality & Diversity - 2023
  • Ambitious about Autism employment training course - 2021
  • Specialist carbon fibre techniques - Otto Bock Sweden - 1998
  • Specialist myoelectric service - Otto Bock Germany - 1999

Relevant Experience


  • Managed a portfolio of clients
  • Data and financial analysis
  • Relationships with stakeholders
  • Relationship management
  • Valid UK Licence
  • Problem solving


Timeline

BDM Manager / Public Sector Partner specialist

Zedify
06.2021 - Current

Founder

TheKariClub.com
03.2018 - 06.2021

Managing director

Indian Summer UK Ltd
09.2001 - 02.2017

Myoelectric Service Technician

Otto Bock UK Ltd
11.1997 - 09.2001

Prosthetic Technician

Prosthetics UK Ltd
04.1989 - 10.1997

GCSE -

Blatchington Mill Secondary School

Higher National Diploma - Prosthetics

London School of Prosthetics
09/1990 - 09/1993

Mechanical Engineering - Mechanical Engineering

Brighton College of Technology
Minesh Agnihotri