Miquel Cucarull Córcoles
Mexico City
Summary
Dynamic sales professional with a proven track record in different companies and fields, excelling in relationship building and decision-making. Recognized for increasing sales revenue through strategic upselling and exceptional customer engagement. Adaptable and detail-oriented, I thrive in collaborative environments, consistently delivering high-quality service and fostering positive client experiences.
Overview
14
14
years of professional experience
Work History
Sales Assistant
Ananda
04.2025 - 06.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Winemaker
Succés Vinícola
09.2024 - 12.2024
- Coordinated logistics for efficient transportation of harvested grapes from vineyards to production facilities while minimizing spoilage risk during transit.
- Participated in industry events, representing the winery at trade shows and tastings to expand brand recognition and market presence.
- Enhanced wine quality by implementing innovative fermentation techniques and processes.
- Washed production lines and storage containers to maintain clean and efficient work areas.
Sales Representative
Trama Serigrafia
01.2024 - 08.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Project Manager
Liga Deportiva Alajuelense
06.2022 - 12.2023
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Achieved significant improvements in project quality by establishing rigorous quality control processes.
- Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
Sales Representative
Booksy
01.2021 - 05.2022
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Cook's Assistant
Como En La Gloria
07.2020 - 11.2020
- Facilitated teamwork among kitchen staff members through clear communication regarding tasks at hand or upcoming needs throughout shifts.
- Demonstrated flexibility by adapting to changing priorities or special requests from cook during meal preparation.
- Improved kitchen efficiency by assisting in food preparation and maintaining a clean work environment.
- Supported smooth restaurant operations by promptly restocking necessary supplies during peak hours.
Project Manager
ISL Agency
02.2018 - 06.2020
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Identified plans and resources required to meet project goals and objectives.
Goalkeeper Coach
Atlètic Sant Just
10.2017 - 12.2017
- Ensured compliance with league rules and regulations by staying informed of updates and changes, maintaining the highest level of professionalism within the organization.
- Mentored junior goalkeeper coaches within the organization by sharing expertise obtained through years of experience in the field successfully creating a learning environment.
- Enhanced team performance by developing tailored goalkeeper training programs and individualized coaching sessions.
- Contributed to team success by providing expert advice on goalkeeper tactics and strategies during games.
Assistant Manager
Byron
01.2014 - 03.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Manager
Princess Victoria Kensington
02.2011 - 12.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
No Degree - Drama
Eolia
Barcelona, Spain01-2024
High School Diploma -
La Salle Reus
Reus, Spain02-2009
Skills
- Goal oriented
- Relationship building
- Team collaboration
- Team support and assistance
- Strong communication and interpersonal skills
- Adaptable and flexible
- Honest and dependable
- Attention to detail
- Positive customer engagement
- Decision-making
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Catalan
Bilingual or Proficient (C2)
Timeline
Sales Assistant
Ananda
04.2025 - 06.2025
Winemaker
Succés Vinícola
09.2024 - 12.2024
Sales Representative
Trama Serigrafia
01.2024 - 08.2024
Project Manager
Liga Deportiva Alajuelense
06.2022 - 12.2023
Sales Representative
Booksy
01.2021 - 05.2022
Cook's Assistant
Como En La Gloria
07.2020 - 11.2020
Project Manager
ISL Agency
02.2018 - 06.2020
Goalkeeper Coach
Atlètic Sant Just
10.2017 - 12.2017
Assistant Manager
Byron
01.2014 - 03.2017
Manager
Princess Victoria Kensington
02.2011 - 12.2013
No Degree - Drama
Eolia
High School Diploma -
La Salle Reus
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