Summary
Overview
Work History
Education
Skills
LANGUAGES
Hobbies and Interests
Timeline
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Miranda Prieto

El Paso

Summary

Dedicated and approachable retail worker with over 4 years of experience, known for delivering a positive in-store experience. I enjoy and seek for customers feel confident and supported wheter is finding the right fit or recommending products they'll love. With a strong eye for detail, I constantly support visual merchandising standards, manage transactions efficiently, and work collaboratively with my team to meet sales goals. Reliable, flexible, and solution-focused, I bring both professionalism and personal touch with every customer.

Overview

4
4
years of professional experience

Work History

Sales Associate

Victoria's Secret PINK
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • connected with costumer through lifestyle questions to first understand what they are looking for
  • added on product on costumer;s purchase
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Delivered exceptional customer service by assisting 50+ customers daily, leading to increased customer satisfaction and repeat business
  • Consistenly met or exceeded montly sales goals, contributing to overall performance
  • Maintained profund knowledge of product lines to provide personalized recommendations driving upsells
  • Helped with floorsets and iventory manegement
  • trained and mentored new hires on store procedures, sales techniques and customer engagement

Sales Associate

IWatch store
06.2021 - 05.2024
  • Accomplished sales representative, with a passion for high-quality customer service
  • Active listening to address customer interests, concerns, and desires
  • Practice multitasking in a high pressure and team sales environment
  • Excellent knowledge of products and information about the site.
  • Empathic to understand the client's points of view and provide the best option.
  • Base cash management for daily accounts with around $300.00 + USD.
  • Organization of daily, weekly and monthly inventory
  • Contact: Alexa Heredia - P: 915 3210564

Education

Undergradute - Global Business Management

UTEP
El Paso, Texas
06-2028

Skills

  • Verbal & Written Communication
  • Great custumer service
  • Sales and upselling
  • Visual Merchandising
  • Inventory Management
  • Teamwork and collaboration
  • Work Under Pressure
  • Quick Learner
  • Flexible and adaptable
  • Problem-solving skills
  • Time management

LANGUAGES

Fluent Spanish
Advanced English

Hobbies and Interests

Dance, Read, Create crafts, Draw

Timeline

Sales Associate

Victoria's Secret PINK
07.2024 - Current

Sales Associate

IWatch store
06.2021 - 05.2024

Undergradute - Global Business Management

UTEP
Miranda Prieto